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style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\"> CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" src=\"http:\/\/www.szhzxw.cn\/wp-content\/uploads\/2024\/06\/\u56fe\u7247-19.png\" alt=\"\" class=\"wp-image-30807\"\/><\/figure>\n\n\n\n<p>\u5982\u4eca\u4ed6\u90a3\u8fb9\u5f00\u59cb\u5728\u6162\u6162\u62db\u4e00\u4e9b\u81ea\u5df1\u4eba\u8fdb\u6765\uff0c\u9010\u6b65\u9876\u66ff\u4e00\u90e8\u5206\u5916\u5305\u4eba\u5458\uff0c\u539f\u6765\u88ab\u4f18\u5316\u7684\u540c\u4e8b\u4e5f\u56de\u5f52\u4e86\u4e00\u90e8\u5206\uff0c\u8ba9\u4eba\u54ed\u7b11\u4e0d\u5f97\u3002<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\"> CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p>\u4f30\u8ba1\u8001\u677f\u548cCIO\u80a0\u5b50\u90fd\u6094\u9752\u4e86\u5427\uff0c\u4e00\u756a\u9a9a\u64cd\u4f5c\uff0c\u8001\u677f\u4ed8\u51fa\u4e86\u5de8\u5927\u7684\u91d1\u94b1\u3001\u65f6\u95f4\uff0cCIO\u8fd8\u628a\u81ea\u5df1\u4f5c\u6ca1\u4e86\uff0c\u4e00\u5207\u53c8\u56de\u5230\u4e86\u539f\u70b9\uff0c\u53c8\u597d\u50cf\u4e0d\u662f\u539f\u70b9&#8230;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"http:\/\/cxounion.cn\/wp-content\/uploads\/2023\/06\/CXOUNION\u65b0\u4e8c\u7ef4\u7801.png\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u7ffb\u8bd1\uff1a<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Because of this, the CIO is very sorry<\/h3>\n\n\n\n<p>An old friend who has not contacted me for many years to chat with me, as a deputy director, he is now under great pressure, the leader above, that is, the head of the Information Department was wanked off, and a lot of burdens are on himself. I congratulated him as soon as I heard that, if you do well, you can get the top job in the information department. He said with a bitter smile, like a hammer, this is really not a man, now his hands have no soldiers, all run out.<\/p>\n\n\n\n<p>I can&#8217;t help but tighten up, the original information center has a CIO, there are two director and deputy director, under the ERP operation and maintenance department, software implementation department, hardware resources department, process management department and system development department, each department has a manager in charge of the entire information center almost a hundred people, how to say no one?<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\"> CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p>Old friend with a look of helplessness, slowly talking about his sad past.<\/p>\n\n\n\n<p>In the previous two years, the boss communicated to the CIO of the information Department about the high cost of the information department, the annual system development and implementation of more projects, but the input-output ratio is not coordinated, the user system experience is poor, etc., requiring the CIO to give practical and reasonable improvement plans, cooperate with the group to do a good job in the business chain transformation, and reconsider the digital transformation plan of the information system.<\/p>\n\n\n\n<p>The CIO went back to a meeting with a few executives and relayed the boss&#8217;s request. This thing naturally fell to the deputy director, he was not idle, and the team stayed up all night, but also used his personal connections to carry out various thinking and planning on the current information situation, process sorting and optimization, system upgrading and improvement, and cost efficiency made a series of analysis and suggestions. However, he confidently explained to the CIO, and got two words: no!<\/p>\n\n\n\n<p>Later I learned that the CIO actually wanted to outsource the entire information department, except for a few people responsible for PC maintenance and procurement. Old colleagues are extremely shocked, not to mention the whole system operation and maintenance outsourcing is not feasible, there are a lot of elderly people in the department, and personnel reduction alone is already a very large cost. But CIO as if to eat a weight, determined to overhaul, he believes that the pain is only temporary, behind the personnel management, resource coordination, cost control, risk control is much simpler, he only needs to do a good job of outsourcing team management.<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\"> CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p>Therefore, the plan is to start with the outsourcing of the system development department, bidding team, personnel optimization, and outsourcing entry. At the beginning, the development department was not so coordinated with the ERP operation and software implementation departments, and the CIO thought that it might be caused by a mismatch in personnel organization, and simply outsourced the software implementation department to the same software company.<\/p>\n\n\n\n<p>Perhaps the same company staff communication is relatively smooth, the original uncoordinated voice is much less, the CIO is very satisfied, since the outsourcing of the two departments, every month employee benefits and salaries this has begun to &#8220;reduce the cost&#8221;, so taking advantage of the enthusiasm, the ERP operation and maintenance department, process management department are outsourced, and it has been a big half year. During the period, the CIO also repeatedly persuaded the boss&#8217;s concerns, and boasted that the information center outsourcing is now the trend.<\/p>\n\n\n\n<p>As a result, the company&#8217;s information center is full of outsourcing staff from the same company, except for the CIO, deputy director, and a few PC maintenance and procurement staff.<\/p>\n\n\n\n<p>At the beginning, everyone is very proud, after all, it is also caught up with the fashion, outsourcing the information center, achieving a significant reduction in labor costs, reducing a lot of labor disputes, and outsourcing personnel can be returned at any time if they are not satisfied.<\/p>\n\n\n\n<p>However, things were not as simple as the CIO thought, and he found that the quality of personnel sent by the outsourcing company was getting worse and worse.<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\"> CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p>Anyone with no BPM optimization experience can be labeled as an optimization product manager;<\/p>\n\n\n\n<p>People with no SAP experience are also advertised as consultants with three years of SAP operations experience;<\/p>\n\n\n\n<p>Expatriate fresh students, come to work for two or three months will be sent to other companies to do projects;<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\"> CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p>Outsourcing staff turnover is very frequent;<\/p>\n\n\n\n<p>And the new arrival time is relatively long, come to re-familiar with the business;<\/p>\n\n\n\n<p>Outsourcing staff do not worry about the quality of software implementation and code delivery quality, in any case to meet the business needs on the line, robbing Peter to pay Paul, not afraid of no work, even if the party is not satisfied, the big deal to change to other projects.<\/p>\n\n\n\n<p>After a long time, these outsourcers fought with business personnel every day, not to say that the requirements were unreasonable, or very simple requirements often required a long period of time, sometimes in order to solve problems quickly, the outsourcers even violated the rules to modify the table data in the SAP system, and the system was suspended several times. Old colleagues mixed in the middle every day to coordinate the fire, it is difficult to be a man. The outsourcer not only ignored the business department, but also ignored the deputy director, and even bluntly said that he did not understand requirements and development.<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\"> CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p>There were many complaints, and the boss naturally could not sit still, and began to blame the CIO, thinking that he had not properly led the outsourcing team and managed the demand and quality. But there is no shortage of people with poor ability, and the ability of good people is much higher, during that time he and the CIO have been strongly requiring outsourcing companies to do a good job of norms, but outsourcing companies are also to make money, human risk he is carrying, and will certainly transform the risk into a part of the income to protect.<\/p>\n\n\n\n<p>Old colleagues sighed, that period of time is the most painful time in his career, although he is doing management, but the team is not his team, the following people do not listen to him, the first time that his management is empty. When he was considering whether to leave, the CIO was the first to be fired by the boss, so that he hissed, all said that optimization and innovation, the result was too much, and he gave himself away.<\/p>\n\n\n\n<p>Old colleagues scold, don&#8217;t know if the CIO is IT from the media to see more silly.<\/p>\n\n\n\n<p>As soon as the CIO left, these things naturally fell on their own head, of course, he can do nothing, and then engage in this way, their own departure is sooner or later. Talk to the boss about the re-planning of the information center route, frankly outsourcing the entire information center seems to be very fashionable, but the efficient collaboration of the team, system construction and delivery is unknown, and the outside people are no better than the diligent efforts and team consciousness of their own people.<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\"> CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p>Outsourcing in the final analysis is outsourcing, to solve the problem as the primary task, but never consider how to solve the problem reasonably and efficiently, the code shit mountain is unattended. The outsourcing staff has a high turnover rate and is not really integrated into the development of enterprises. They can be replaced at any time, but in the end, isn&#8217;t it the business development of the company that is affected? In order to a little human cost and cause a lot of business needs unreasonable, delay can not be realized is really not worth the loss.<\/p>\n\n\n\n<p>Fortunately, the boss listened and began to consider removing outsourcing, but the problem comes again, IT outsourcing is like using an encryption system, it is easy to stick on, and it is difficult to peel off. At the beginning, the labor costs and risks were transferred to the outsourcing company, and now naturally comes back to themselves, the contract agreement signed in the manpower provisions and the annual outsourcing costs are quite a lot, and now forcibly terminating the contract not only has a large amount of liquidated damages, the contract stipulates that Party A must bear part of the compensation for the departure of the outsourcing personnel, which is simply outrageous.<\/p>\n\n\n\n<p>Now his side has begun to slowly recruit some of their own people, gradually replacing some of the outsourcing staff, and some of the original optimized colleagues have also returned, which makes people laugh and cry.<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">  CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p>It is estimated that the boss and CIO intestines are regretful, a SAO operation, the boss has paid a huge amount of 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