{"id":21707,"date":"2025-05-06T16:39:56","date_gmt":"2025-05-06T08:39:56","guid":{"rendered":"http:\/\/cxounion.cn\/?p=21707"},"modified":"2025-05-06T16:40:00","modified_gmt":"2025-05-06T08:40:00","slug":"ai-%e5%a6%82%e4%bd%95%e9%87%8d%e5%a1%91hr%e4%b8%8e%e5%b7%a5%e4%bd%9c%e7%9a%84%e4%b8%8b%e4%b8%80%e4%b8%aa%e5%8d%81%e5%b9%b4%ef%bc%9f","status":"publish","type":"post","link":"http:\/\/cxounion.cn\/index.php\/2025\/05\/06\/ai-%e5%a6%82%e4%bd%95%e9%87%8d%e5%a1%91hr%e4%b8%8e%e5%b7%a5%e4%bd%9c%e7%9a%84%e4%b8%8b%e4%b8%80%e4%b8%aa%e5%8d%81%e5%b9%b4%ef%bc%9f\/","title":{"rendered":"AI \u5982\u4f55\u91cd\u5851HR\u4e0e\u5de5\u4f5c\u7684\u4e0b\u4e00\u4e2a\u5341\u5e74\uff1f"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"755\" src=\"http:\/\/cxounion.cn\/wp-content\/uploads\/2025\/05\/edf5a3961b2b020ec5ead19342b5f02c-1024x755.png\" alt=\"\" class=\"wp-image-21708\" 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95%\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>2\u3001\u6210\u672c\u8282\u7ea6\uff1a\u771f\u91d1\u767d\u94f6<\/strong><\/p>\n\n\n\n<p>\u6548\u7387\u7684\u63d0\u5347\u76f4\u63a5\u5e26\u6765\u4e86\u6210\u672c\u7684\u964d\u4f4e\uff0c\u5c24\u5176\u662f\u5728\u62db\u8058\u548c\u7559\u4efb\u8fd9\u4e24\u4e2a HR \u6210\u672c\u7684\u201c\u91cd\u707e\u533a\u201d\u3002<\/p>\n\n\n\n<p>\u964d\u4f4e\u62db\u8058\u6210\u672c\uff1a\u901a\u8fc7\u4f18\u5316\u6e20\u9053\u3001\u7cbe\u51c6\u7b5b\u9009\uff0cAI \u53ef\u5c06\u62db\u8058\u6210\u672c\u964d\u4f4e 20%-25% \u3002IBM \u62a5\u544a\u79f0\u5176 AI \u62db\u8058\u5de5\u5177\u5c06\u6210\u672c\u964d\u4f4e\u4e86 30%\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u51cf\u5c11\u6d41\u5931\u6210\u672c\uff1a\u8fd9\u662f AI \u9884\u6d4b\u5206\u6790\u6700\u5177\u5438\u5f15\u529b\u7684\u4ef7\u503c\u70b9\u4e4b\u4e00\u3002IBM \u8282\u7701\u8fd1 3 \u4ebf\u7f8e\u5143 \uff0c\u745e\u58eb\u4fe1\u8d37\uff08Credit Suisse\uff09\u8282\u7701 7000 \u4e07\u7f8e\u5143 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\u6570\u636e\u5305\u542b\u5927\u91cf\u5458\u5de5\u4e2a\u4eba\u654f\u611f\u4fe1\u606f\uff08\u5982\u85aa\u916c\u3001\u7ee9\u6548\u3001\u5065\u5eb7\u72b6\u51b5\u3001\u5bb6\u5ead\u4fe1\u606f\u7b49\uff09\uff0c\u5176\u6536\u96c6\u548c\u4f7f\u7528\u53d7\u5230\u4e25\u683c\u7684\u6cd5\u5f8b\u6cd5\u89c4\u7b49\uff09\u7684\u7ea6\u675f\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u25cf\u6280\u672f\u4e0e\u5b9e\u65bd\u6311\u6218\uff1a\u4ece\u7406\u60f3\u5230\u73b0\u5b9e\u7684\u8ddd\u79bb<\/p>\n\n\n\n<p>\u6280\u672f\u9009\u578b\u4e0e\u96c6\u6210\u7684\u590d\u6742\u6027\uff1a\u5e02\u573a\u4e0a\u6709\u4f17\u591a\u7684 HR \u5206\u6790\u5de5\u5177\u548c\u5e73\u53f0\uff0c\u9009\u62e9\u9002\u5408\u81ea\u8eab\u9700\u6c42\u3001\u80fd\u591f\u4e0e\u73b0\u6709 IT \u67b6\u6784\u987a\u7545\u96c6\u6210\u7684\u6280\u672f\u6808\uff0c\u9700\u8981\u4e13\u4e1a\u7684\u8bc4\u4f30\u80fd\u529b\u3002\u5b9e\u65bd\u8fc7\u7a0b\u53ef\u80fd\u6d89\u53ca\u590d\u6742\u7684\u6570\u636e\u8fc1\u79fb\u3001\u7cfb\u7edf\u5bf9\u63a5\u548c\u5b9a\u5236\u5f00\u53d1\uff0c\u5468\u671f\u957f\u3001\u6295\u5165\u5927\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u6210\u672c\u6295\u5165\u4e0e ROI \u8861\u91cf\u7684\u56f0\u5883\uff1a\u5f15\u5165 AI \u9884\u6d4b\u5206\u6790\u9700\u8981\u663e\u8457\u7684\u524d\u671f\u6295\u8d44\uff0c\u5305\u62ec\u8f6f\u4ef6\u91c7\u8d2d\/\u5f00\u53d1\u3001\u786c\u4ef6\u8bbe\u65bd\u3001\u4eba\u624d\u5f15\u8fdb\/\u57f9\u517b\u7b49\u3002\u7136\u800c\uff0c\u7cbe\u786e\u8861\u91cf\u5176\u6295\u8d44\u56de\u62a5\u7387\uff08ROI\uff09\u5374\u76f8\u5f53\u56f0\u96be\u3002\u5f88\u591a\u6548\u76ca\u662f\u95f4\u63a5\u7684\u3001\u957f\u671f\u7684\uff0c\u96be\u4ee5\u76f4\u63a5\u5f52\u56e0\u3002\u8fd9\u4f7f\u5f97 HR \u90e8\u95e8\u5728\u4e89\u53d6\u9884\u7b97\u548c\u8bc1\u660e\u9879\u76ee\u4ef7\u503c\u65f6\u9762\u4e34\u6311\u6218\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u6a21\u578b\u6784\u5efa\u4e0e\u7ef4\u62a4\u7684\u4e13\u4e1a\u95e8\u69db\uff1a\u5f00\u53d1\u51fa\u51c6\u786e\u6709\u6548\u7684\u9884\u6d4b\u6a21\u578b\u9700\u8981\u6df1\u539a\u7684\u7edf\u8ba1\u5b66\u548c\u673a\u5668\u5b66\u4e60\u77e5\u8bc6\u3002\u800c\u4e14\uff0c\u6a21\u578b\u5e76\u975e\u4e00\u52b3\u6c38\u9038\uff0c\u968f\u7740\u4e1a\u52a1\u73af\u5883\u548c\u6570\u636e\u6a21\u5f0f\u7684\u53d8\u5316\uff0c\u6a21\u578b\u53ef\u80fd\u4f1a\u9010\u6e10\u5931\u6548\uff08\u6a21\u578b\u6f02\u79fb\uff09\uff0c\u9700\u8981\u6301\u7eed\u7684\u76d1\u63a7\u3001\u8bc4\u4f30\u548c\u8fed\u4ee3\u66f4\u65b0\u3002<\/p>\n\n\n\n<p>\u25cf\u4eba\u624d\u4e0e\u6280\u80fd\u6311\u6218\uff1a\u8c01\u6765\u9a7e\u9a6d\u8fd9\u5339\u201c\u5343\u91cc\u9a6c\u201d\uff1f<\/p>\n\n\n\n<p>HR \u56e2\u961f\u5206\u6790\u80fd\u529b\u666e\u904d\u4e0d\u8db3\uff1a\u4f20\u7edf HR \u4e13\u4e1a\u4eba\u5458\u5f80\u5f80\u7f3a\u4e4f\u6570\u636e\u5206\u6790\u3001\u7edf\u8ba1\u5efa\u6a21\u548c\u89e3\u8bfb\u590d\u6742\u6570\u636e\u7684\u80fd\u529b\u3002\u6839\u636e SHRM \u7684\u7814\u7a76\uff0c\u53ea\u6709 41% \u7684 HR \u4e13\u4e1a\u4eba\u5458\u5177\u5907\u8ddf\u4e0a\u6570\u5b57\u5316\u8f6c\u578b\u7684\u80fd\u529b \u3002\u8fd9\u6784\u6210\u4e86\u5e94\u7528\u9884\u6d4b\u5206\u6790\u7684\u6700\u5927\u74f6\u9888\u4e4b\u4e00\u3002\u4f01\u4e1a\u9700\u8981\u6295\u5165\u8d44\u6e90\u5bf9\u73b0\u6709 HR \u56e2\u961f\u8fdb\u884c\u6280\u80fd\u63d0\u5347\u57f9\u8bad\uff0c\u6216\u8005\u5f15\u8fdb\u5916\u90e8\u7684\u6570\u636e\u79d1\u5b66\u5bb6\u3001\u5206\u6790\u5e08\u7b49\u4e13\u4e1a\u4eba\u624d\u3002&nbsp; &nbsp;<\/p>\n\n\n\n<p>\u8de8\u804c\u80fd\u534f\u4f5c\u7684\u5fc5\u8981\u6027\u4e0e\u96be\u5ea6\uff1a\u6210\u529f\u7684 HR \u5206\u6790\u9879\u76ee\u7edd\u975e HR \u90e8\u95e8\u5355\u6253\u72ec\u6597\u53ef\u4ee5\u5b8c\u6210\uff0c\u5b83\u9700\u8981 IT \u90e8\u95e8\u63d0\u4f9b\u6280\u672f\u652f\u6301\u548c\u6570\u636e\u96c6\u6210\uff0c\u9700\u8981\u6570\u636e\u79d1\u5b66\u56e2\u961f\u6784\u5efa\u548c\u4f18\u5316\u6a21\u578b\uff0c\u8fd8\u9700\u8981\u4e1a\u52a1\u90e8\u95e8\u63d0\u4f9b\u4e1a\u52a1\u80cc\u666f\u3001\u9a8c\u8bc1\u6d1e\u5bdf\u5e76\u6700\u7ec8\u5e94\u7528\u7ed3\u679c\u3002\u5efa\u7acb\u6709\u6548\u7684\u8de8\u90e8\u95e8\u534f\u4f5c\u673a\u5236\u662f\u5173\u952e\uff0c\u4f46\u4e5f\u5145\u6ee1\u6311\u6218\u3002<\/p>\n\n\n\n<p>\u25cf\u7ec4\u7ec7\u4e0e\u6587\u5316\u6311\u6218\uff1a\u53d8\u9769\u7684\u963b\u529b<\/p>\n\n\n\n<p>\u5bf9\u53d8\u9769\u7684\u62b5\u89e6\u60c5\u7eea\uff1a\u5f15\u5165\u65b0\u7684\u6280\u672f\u548c\u6570\u636e\u9a71\u52a8\u7684\u51b3\u7b56\u65b9\u5f0f\uff0c\u53ef\u80fd\u4f1a\u8ba9\u4e60\u60ef\u4e86\u4f20\u7edf\u5de5\u4f5c\u6a21\u5f0f\u7684\u5458\u5de5\u548c\u7ba1\u7406\u8005\u611f\u5230\u4e0d\u9002\u3001\u6000\u7591\u751a\u81f3\u62b5\u89e6\u3002\u5bf9 AI \u53ef\u80fd\u53d6\u4ee3\u4eba\u7c7b\u5de5\u4f5c\u7684\u62c5\u5fe7\u4e5f\u666e\u904d\u5b58\u5728\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u7f3a\u4e4f\u9ad8\u5c42\u9886\u5bfc\u7684\u51b3\u5fc3\u4e0e\u652f\u6301\uff1aHR \u5206\u6790\u9879\u76ee\u901a\u5e38\u9700\u8981\u9ad8\u5c42\u9886\u5bfc\u7684\u8ba4\u53ef\u3001\u63a8\u52a8\u548c\u8d44\u6e90\u6295\u5165\u3002\u5982\u679c\u7f3a\u4e4f\u6765\u81ea\u7ba1\u7406\u5c42\u7684\u6218\u7565\u91cd\u89c6\u548c\u6301\u7eed\u652f\u6301\uff0c\u9879\u76ee\u5f88\u5bb9\u6613\u534a\u9014\u800c\u5e9f\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u6570\u636e\u9a71\u52a8\u6587\u5316\u7684\u7f3a\u5931\uff1a\u8981\u8ba9\u9884\u6d4b\u5206\u6790\u771f\u6b63\u53d1\u6325\u4f5c\u7528\uff0c\u4f01\u4e1a\u9700\u8981\u57f9\u80b2\u4e00\u79cd\u5c0a\u91cd\u6570\u636e\u3001\u57fa\u4e8e\u8bc1\u636e\u8fdb\u884c\u51b3\u7b56\u7684\u6587\u5316\u3002\u8fd9\u9700\u8981\u6253\u7834\u90e8\u95e8\u58c1\u5792\uff0c\u9f13\u52b1\u900f\u660e\u6c9f\u901a\uff0c\u5e76\u5bb9\u5fcd\u5728\u63a2\u7d22\u6570\u636e\u8fc7\u7a0b\u4e2d\u7684\u8bd5\u9519\u3002\u8fd9\u79cd\u6587\u5316\u8f6c\u578b\u5e76\u975e\u4e00\u8e74\u800c\u5c31\u3002<\/p>\n\n\n\n<p><strong>5\u3001\u201c\u9ed1\u7bb1\u201d\u4e4b\u56f0\uff1a\u53ef\u89e3\u91ca\u6027 AI (XAI)\u7684\u6311\u6218&nbsp;<\/strong><\/p>\n\n\n\n<p>\u9762\u5bf9 AI \u9884\u6d4b\u5206\u6790\u4e2d\u666e\u904d\u5b58\u5728\u7684\u201c\u9ed1\u7bb1\u201d\u95ee\u9898\u53ca\u5176\u5f15\u53d1\u7684\u4f26\u7406\u62c5\u5fe7\uff0c\u53ef\u89e3\u91ca\u6027\u4eba\u5de5\u667a\u80fd\uff08Explainable AI, XAI\uff09\u5e94\u8fd0\u800c\u751f\uff0c\u5e76\u65e5\u76ca\u6210\u4e3a\u8d1f\u8d23\u4efb AI \u90e8\u7f72\u7684\u5173\u952e\u7ec4\u6210\u90e8\u5206\u3002<\/p>\n\n\n\n<p>\u25cf\u201c\u9ed1\u7bb1\u201d\u95ee\u9898\u7684\u672c\u8d28<\/p>\n\n\n\n<p>\u6240\u8c13\u7684\u201c\u9ed1\u7bb1\u201d \uff0c\u6307\u7684\u662f\u90a3\u4e9b\u5185\u90e8\u5de5\u4f5c\u673a\u5236\u6781\u5176\u590d\u6742\u3001\u4ee5\u81f3\u4e8e\u4eba\u7c7b\u96be\u4ee5\u76f4\u89c2\u7406\u89e3\u5176\u5982\u4f55\u4ece\u8f93\u5165\u6570\u636e\u5f97\u5230\u8f93\u51fa\u7ed3\u679c\u7684 AI \u6a21\u578b\u3002\u867d\u7136\u8fd9\u4e9b\u6a21\u578b\uff08\u5982\u6df1\u5ea6\u795e\u7ecf\u7f51\u7edc\uff09\u5f80\u5f80\u5177\u6709\u5f3a\u5927\u7684\u9884\u6d4b\u80fd\u529b\uff0c\u4f46\u5176\u51b3\u7b56\u903b\u8f91\u7684\u4e0d\u900f\u660e\u6027\u5e26\u6765\u4e86\u8bf8\u591a\u95ee\u9898\uff0c\u5c24\u5176\u662f\u5728\u9ad8\u98ce\u9669\u51b3\u7b56\u573a\u666f\uff08\u5982 HR \u9886\u57df\uff09\u3002&nbsp; &nbsp;<\/p>\n\n\n\n<p>\u25cfXAI\uff1a\u6253\u5f00\u201c\u9ed1\u7bb1\u201d\u7684\u94a5\u5319<\/p>\n\n\n\n<p>XAI \u5e76\u975e\u4e00\u79cd\u7279\u5b9a\u7684 AI \u6280\u672f\uff0c\u800c\u662f\u4e00\u4e2a\u7814\u7a76\u9886\u57df\u548c\u4e00\u7cfb\u5217\u65b9\u6cd5\u8bba\u7684\u603b\u79f0\uff0c\u5176\u6838\u5fc3\u76ee\u6807\u662f\u8ba9\u4eba\u7c7b\u80fd\u591f\u7406\u89e3\u3001\u4fe1\u4efb\u548c\u6709\u6548\u7ba1\u7406 AI \u7cfb\u7edf \u3002\u5b83\u81f4\u529b\u4e8e\u56de\u7b54\u201c\u4e3a\u4ec0\u4e48 AI \u4f1a\u505a\u51fa\u8fd9\u4e2a\u9884\u6d4b\/\u63a8\u8350\uff1f\u201d\u8fd9\u4e2a\u95ee\u9898\uff0c\u5c06\u6a21\u578b\u7684\u5185\u90e8\u903b\u8f91\u4ee5\u4eba\u7c7b\u53ef\u7406\u89e3\u7684\u65b9\u5f0f\u5448\u73b0\u51fa\u6765\u3002&nbsp; &nbsp;<\/p>\n\n\n\n<p>\u25cf\u5b9e\u73b0 XAI \u7684\u9014\u5f84\u4e0e\u6311\u6218<\/p>\n\n\n\n<p>\u5b9e\u73b0 AI \u7684\u53ef\u89e3\u91ca\u6027\u4e3b\u8981\u6709\u4e24\u79cd\u9014\u5f84 \uff1a&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u5185\u5728\u53ef\u89e3\u91ca\u6a21\u578b\uff08Intrinsic Explainability \/ White Box\uff09\uff1a\u9009\u62e9\u672c\u8eab\u7ed3\u6784\u76f8\u5bf9\u7b80\u5355\u3001\u51b3\u7b56\u903b\u8f91\u6613\u4e8e\u7406\u89e3\u7684\u6a21\u578b\uff0c\u5982\u7ebf\u6027\u56de\u5f52\u3001\u903b\u8f91\u56de\u5f52\u3001\u51b3\u7b56\u6811\u7b49\u3002<\/p>\n\n\n\n<p>\u4e8b\u540e\u89e3\u91ca\u6280\u672f\uff08Post-hoc Explainability\uff09\uff1a\u5bf9\u90a3\u4e9b\u672c\u8eab\u96be\u4ee5\u89e3\u91ca\u7684\u201c\u9ed1\u7bb1\u201d\u6a21\u578b\uff08\u5982\u590d\u6742\u795e\u7ecf\u7f51\u7edc\uff09\uff0c\u5e94\u7528\u989d\u5916\u7684\u6280\u672f\u6765\u8fd1\u4f3c\u6216\u63ed\u793a\u5176\u51b3\u7b56\u903b\u8f91\u3002\u5e38\u7528\u7684\u6280\u672f\u5305\u62ecLIME\uff08Local Interpretable Model-agnostic Explanations\uff09\u548c SHAP\uff08SHapley Additive exPlanations\uff09\uff0c\u5b83\u4eec\u53ef\u4ee5\u63d0\u4f9b\u5c40\u90e8\u89e3\u91ca\uff08\u89e3\u91ca\u4e3a\u4f55\u5bf9\u67d0\u4e2a\u7279\u5b9a\u8f93\u5165\u505a\u51fa\u9884\u6d4b\uff09\u6216\u5168\u5c40\u89e3\u91ca\uff08\u89e3\u91ca\u6a21\u578b\u7684\u6574\u4f53\u884c\u4e3a\u6a21\u5f0f\uff09\u3002&nbsp; &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u56db\u3001\u5168\u7403\u89c6\u91ce\uff1a\u5e02\u573a\u91c7\u7eb3\u3001\u884c\u4e1a\u683c\u5c40\u4e0e\u591a\u5143\u5b9e\u8df5<\/h2>\n\n\n\n<p><strong>1\u3001\u5e02\u573a\u89c4\u6a21\u4e0e\u589e\u957f\u5f15\u64ce\uff1a\u5343\u4ebf\u8d5b\u9053\u7684\u5d1b\u8d77<\/strong><\/p>\n\n\n\n<p>\u5168\u7403 HR \u5206\u6790\uff08\u5305\u542b\u9884\u6d4b\u5206\u6790\uff09\u5e02\u573a\u6b63\u7ecf\u5386\u7740\u84ec\u52c3\u53d1\u5c55\u3002\u5c3d\u7ba1\u4e0d\u540c\u5e02\u573a\u7814\u7a76\u673a\u6784\u7684\u4f30\u7b97\u53e3\u5f84\u548c\u65f6\u95f4\u70b9\u7565\u6709\u5dee\u5f02\uff0c\u4f46\u90fd\u6307\u5411\u4e86\u4e00\u4e2a\u5171\u540c\u7684\u7ed3\u8bba\uff1a\u8fd9\u662f\u4e00\u4e2a\u9ad8\u901f\u589e\u957f\u4e14\u6f5c\u529b\u5de8\u5927\u7684\u5e02\u573a\u3002<\/p>\n\n\n\n<p>\u5e02\u573a\u89c4\u6a21\u73b0\u72b6\uff1a\u6839\u636e\u4e0d\u540c\u6765\u6e90\u7684\u6570\u636e\uff0c2019 \u5e74\u5168\u7403 HR \u5206\u6790\u5e02\u573a\u89c4\u6a21\u7ea6\u4e3a 19 \u4ebf\u7f8e\u5143 \uff0c\u5230 2021 \u5e74\u589e\u957f\u81f3 24 \u4ebf\u7f8e\u5143 \uff0c2022 \u5e74\u8fbe\u5230\u7ea6 29.6 \u4ebf\u7f8e\u5143\uff0c\u800c 2023 \u5e74\u7684\u4f30\u503c\u5219\u5728 31.6 \u4ebf\u81f3 38.2 \u4ebf\u7f8e\u5143\u4e4b\u95f4\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u9ad8\u901f\u589e\u957f\u9884\u6d4b\uff1a\u5404\u5927\u673a\u6784\u666e\u904d\u9884\u6d4b\uff0c\u672a\u6765\u51e0\u5e74\u8be5\u5e02\u573a\u5c06\u4fdd\u6301\u5f3a\u52b2\u7684\u589e\u957f\u52bf\u5934\u3002\u9884\u6d4b\u7684\u5e74\u590d\u5408\u589e\u957f\u7387\u5927\u591a\u57289.6% \u5230 16.6% \u8fd9\u4e00\u8f83\u9ad8\u533a\u95f4\u5185 \u3002\u57fa\u4e8e\u8fd9\u6837\u7684\u589e\u957f\u7387\uff0c\u9884\u8ba1\u5230 2028 \u5e74\u81f3 2032 \u5e74\u671f\u95f4\uff0c\u5168\u7403 HR \u5206\u6790\u5e02\u573a\u7684\u89c4\u6a21\u5c06\u8fbe\u5230 85.9 \u4ebf\u7f8e\u5143 \u300197.5 \u4ebf\u7f8e\u5143 \u3001110 \u4ebf\u7f8e\u5143 \u751a\u81f3 119.6 \u4ebf\u7f8e\u5143\u3002<\/p>\n\n\n\n<p>\u6838\u5fc3\u589e\u957f\u9a71\u52a8\u529b\uff1a\u63a8\u52a8\u5e02\u573a\u9ad8\u901f\u589e\u957f\u7684\u56e0\u7d20\u662f\u591a\u65b9\u9762\u7684\uff1a\u6570\u636e\u9a71\u52a8\u51b3\u7b56\u7406\u5ff5\u7684\u666e\u53ca\uff1a\u4f01\u4e1a\u8d8a\u6765\u8d8a\u8ba4\u8bc6\u5230\u57fa\u4e8e\u6570\u636e\u800c\u975e\u76f4\u89c9\u8fdb\u884c\u4eba\u529b\u8d44\u6e90\u51b3\u7b56\u7684\u91cd\u8981\u6027\u3002&nbsp; \u964d\u672c\u589e\u6548\u7684\u6301\u7eed\u538b\u529b\uff1a\u4f18\u5316\u4eba\u529b\u8d44\u6e90\u914d\u7f6e\u3001\u964d\u4f4e\u9ad8\u6602\u7684\u62db\u8058\u548c\u6d41\u5931\u6210\u672c\u662f\u4f01\u4e1a\u6c38\u6052\u7684\u4e3b\u9898\u3002&nbsp; \u6280\u672f\u7684\u6210\u719f\u4e0e\u53ef\u53ca\u6027\u63d0\u5347\uff1a\u4eba\u5de5\u667a\u80fd\u3001\u673a\u5668\u5b66\u4e60\u3001\u5927\u6570\u636e\u5904\u7406\u548c\u4e91\u8ba1\u7b97\u6280\u672f\u7684\u5feb\u901f\u53d1\u5c55\uff0c\u4f7f\u5f97\u5f3a\u5927\u7684\u5206\u6790\u5de5\u5177\u53d8\u5f97\u66f4\u52a0\u6613\u7528\u548c\u7ecf\u6d4e\u5b9e\u60e0\u3002\u7279\u522b\u662f\u4e91\u90e8\u7f72\u6a21\u5f0f\uff08Hosted\/Cloud\uff09\u7684\u5174\u8d77\uff0c\u964d\u4f4e\u4e86\u4e2d\u5c0f\u4f01\u4e1a\u7684\u8fdb\u5165\u95e8\u69db\u3002&nbsp; \u5bf9\u4eba\u624d\u4f53\u9a8c\u548c\u4fdd\u7559\u7684\u9ad8\u5ea6\u5173\u6ce8\uff1a\u5728\u4eba\u624d\u7ade\u4e89\u6fc0\u70c8\u7684\u80cc\u666f\u4e0b\uff0c\u5229\u7528\u5206\u6790\u5de5\u5177\u63d0\u5347\u5458\u5de5\u656c\u4e1a\u5ea6\u3001\u6539\u5584\u5458\u5de5\u4f53\u9a8c\u3001\u7cbe\u51c6\u8bc6\u522b\u548c\u4fdd\u7559\u6838\u5fc3\u4eba\u624d\u6210\u4e3a\u6218\u7565\u91cd\u70b9\u3002<\/p>\n\n\n\n<p><strong>2\u3001\u5168\u7403\u91c7\u7eb3\u73b0\u72b6<\/strong><\/p>\n\n\n\n<p>\u5c3d\u7ba1\u5e02\u573a\u589e\u957f\u8fc5\u901f\uff0c\u4f46 AI \u9884\u6d4b\u5206\u6790\u5728 HR \u9886\u57df\u7684\u5b9e\u9645\u91c7\u7eb3\u7a0b\u5ea6\u548c\u5e94\u7528\u6210\u719f\u5ea6\u5728\u5168\u7403\u8303\u56f4\u5185\u4ecd\u5b58\u5728\u663e\u8457\u5dee\u5f02\u3002<\/p>\n\n\n\n<p>\u25cf\u6574\u4f53\u91c7\u7eb3\u7387\u5c1a\u5f85\u63d0\u5347<\/p>\n\n\n\n<p>\u6839\u636e\u7f8e\u56fd\u4eba\u529b\u8d44\u6e90\u7ba1\u7406\u534f\u4f1a\uff08Society for Human Resource Management, SHRM\uff092024 \u5e74\u7684\u8c03\u67e5\uff0c\u7ea6\u6709 26% \u7684\u7ec4\u7ec7\u8868\u793a\u6b63\u5728\u4f7f\u7528 AI \u652f\u6301 HR \u76f8\u5173\u6d3b\u52a8 \uff0c\u5176\u4e2d\u62db\u8058\uff0864%\uff09\u662f\u6700\u5e38\u89c1\u7684\u5e94\u7528\u9886\u57df\u3002\u53e6\u4e00\u9879 2022 \u5e74\u7684 SHRM \u8c03\u67e5\u663e\u793a\u8fd1 25% \u7684\u7ec4\u7ec7\u4f7f\u7528\u81ea\u52a8\u5316\u6216 AI\u3002Hirebee \u7f51\u7ad9\u7efc\u5408\u7684\u6570\u636e\u5219\u663e\u793a\u4f7f\u7528\u7387\u4e3a 45% \u3002\u9ea6\u80af\u9521\uff08McKinsey\uff09\u7684\u8c03\u67e5\u53d1\u73b0\uff0c\u867d\u7136\u9ad8\u8fbe 72% \u7684\u7ec4\u7ec7\u5728\u81f3\u5c11\u4e00\u4e2a\u4e1a\u52a1\u529f\u80fd\u4e2d\u4f7f\u7528\u4e86 AI\uff0c\u4f46 HR \u90e8\u95e8\u7684\u91c7\u7528\u7387\u76f8\u5bf9\u8f83\u4f4e\uff0c\u5e73\u5747\u4ec5\u4e3a 9% \u3002<\/p>\n\n\n\n<p>&nbsp;\u25cf\u201c\u91c7\u7eb3\u201d\u4e0d\u7b49\u4e8e\u201c\u6210\u719f\u201d<\/p>\n\n\n\n<p>\u66f4\u4e3a\u5173\u952e\u7684\u662f\uff0c\u4ec5\u4ec5\u91c7\u7528\u4e86\u67d0\u4e9b AI \u6216\u5206\u6790\u5de5\u5177\uff0c\u5e76\u4e0d\u610f\u5473\u7740\u7ec4\u7ec7\u5df2\u7ecf\u80fd\u591f\u4ece\u4e2d\u83b7\u53d6\u771f\u6b63\u7684\u6218\u7565\u4ef7\u503c\u3002\u591a\u9879\u7814\u7a76\u63ed\u793a\u4e86 HR \u5206\u6790\u9886\u57df\u7684\u201c\u6210\u719f\u5ea6\u9e3f\u6c9f\u201d\u5fb7\u52e4\uff08Deloitte\uff09\u5728 2018 \u5e74\u7684\u7814\u7a76\u6307\u51fa\uff0c\u5168\u7403\u4ec5\u6709 17% \u7684\u7ec4\u7ec7\u62e5\u6709\u53ef\u8bbf\u95ee\u4e14\u88ab\u5229\u7528\u7684 HR \u6570\u636e\uff0c\u5176\u4e2d\u53ea\u6709 2% \u8fbe\u5230\u4e86\u201c\u4e1a\u52a1\u6574\u5408\u6570\u636e\u201d\u7684\u6700\u9ad8\u6210\u719f\u5ea6\u9636\u6bb5\u3002\u5c3d\u7ba1\u5174\u8da3\u6d53\u539a\u3001\u6295\u8d44\u589e\u52a0\uff0c\u4f46\u5927\u591a\u6570\u7ec4\u7ec7\u5728 HR \u5206\u6790\u7684\u5e94\u7528\u4e0a\u4ecd\u5904\u4e8e\u521d\u7ea7\u9636\u6bb5\uff0c\u96be\u4ee5\u5c06\u6d1e\u5bdf\u8f6c\u5316\u4e3a\u9a71\u52a8\u4e1a\u52a1\u6539\u8fdb\u7684\u5b9e\u9645\u884c\u52a8\u3002\u800c\u90a3\u4e9b\u8fbe\u5230\u66f4\u9ad8\u6210\u719f\u5ea6\u6c34\u5e73\u7684\u7ec4\u7ec7\uff08\u5982 Bersin \u5b9a\u4e49\u7684 Level 4\uff09\uff0c\u5728\u751f\u4ea7\u529b\u3001\u5458\u5de5\u4fdd\u7559\u548c\u9002\u5e94\u53d8\u9769\u80fd\u529b\u65b9\u9762\uff0c\u5219\u663e\u8457\u4f18\u4e8e\u5176\u4ed6\u7ec4\u7ec7\uff08\u9ad8\u51fa 2.9 \u5230 3 \u500d\uff09\u3002&nbsp;<\/p>\n\n\n\n<p><strong>3\u3001\u533a\u57df\u5dee\u5f02\u663e\u8457<\/strong><\/p>\n\n\n\n<p>\u5317\u7f8e\uff1a\u4f5c\u4e3a\u5168\u7403\u6280\u672f\u521b\u65b0\u7684\u5f15\u64ce\u548c\u4e3b\u8981\u7684\u5e02\u573a\uff0c\u5317\u7f8e\u5728 HR \u5206\u6790\u7684\u91c7\u7eb3\u548c\u6295\u5165\u4e0a\u901a\u5e38\u5904\u4e8e\u9886\u5148\u5730\u4f4d\uff0c\u5360\u636e\u6700\u5927\u7684\u5e02\u573a\u4efd\u989d\u3002&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\n\n\n\n<p>\u6b27\u6d32\uff1a\u6b27\u6d32\u4f01\u4e1a\u5bf9\u65b0\u6280\u672f\u7684\u91c7\u7eb3\u76f8\u5bf9\u66f4\u4e3a\u5ba1\u614e\uff0c\u5c24\u5176\u662f\u5728\u6570\u636e\u9690\u79c1\u6cd5\u89c4\uff08\u5982 GDPR\uff09\u8f83\u4e3a\u4e25\u683c\u7684\u80cc\u666f\u4e0b\u3002IBM \u7684\u8c03\u7814\u66fe\u53d1\u73b0\uff0c\u6b27\u6d32 HR \u4ece\u4e1a\u8005\u5728\u5b9e\u65bd\u5206\u6790\u9879\u76ee\u65b9\u9762\u7684\u51c6\u5907\u5ea6\u4f4e\u4e8e\u4e16\u754c\u5176\u4ed6\u5730\u533a\u3002\u4f46\u6b27\u6d32\u5e02\u573a\u6f5c\u529b\u5de8\u5927\uff0c\u9884\u8ba1\u672a\u6765\u589e\u957f\u53ef\u89c2\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u4e9a\u592a\u5730\u533a\uff1a\u88ab\u666e\u904d\u8ba4\u4e3a\u662f\u589e\u957f\u6700\u5feb\u7684\u5e02\u573a\u3002\u5feb\u901f\u7684\u5de5\u4e1a\u5316\u8fdb\u7a0b\u3001\u4e2d\u5370\u65e5\u97e9\u7b49\u56fd\u5bb6\u5bf9\u6570\u5b57\u5316\u8f6c\u578b\u7684\u653f\u7b56\u63a8\u52a8\u4ee5\u53ca\u5e9e\u5927\u7684\u52b3\u52a8\u529b\u5e02\u573a\uff0c\u90fd\u4e3a HR \u5206\u6790\u7684\u5e94\u7528\u63d0\u4f9b\u4e86\u6c83\u571f\u3002<\/p>\n\n\n\n<p><strong>4\u3001\u884c\u4e1a\u5e94\u7528\u4e0d\u5747\u8861<\/strong><\/p>\n\n\n\n<p>\u9886\u5148\u884c\u4e1a\uff1a\u6280\u672f\u3001\u91d1\u878d\u670d\u52a1\u548c\u4fdd\u9669\u3001\u4fe1\u606f\u548c\u7535\u4fe1\u7b49\u77e5\u8bc6\u5bc6\u96c6\u578b\u548c\u6570\u636e\u9a71\u52a8\u578b\u884c\u4e1a\uff0c\u901a\u5e38\u662f HR \u5206\u6790\u6280\u672f\u7684\u65e9\u671f\u91c7\u7528\u8005\u548c\u4e3b\u8981\u5e94\u7528\u9886\u57df\u3002IT &amp; Telecom \u548c BFSI \u5f80\u5f80\u662f\u5e02\u573a\u6536\u5165\u8d21\u732e\u6700\u5927\u7684\u7ec6\u5206\u884c\u4e1a\u3002&nbsp;<\/p>\n\n\n\n<p>\u5feb\u901f\u589e\u957f\u884c\u4e1a\uff1a\u96f6\u552e\u4e1a \u3001\u533b\u7597\u4fdd\u5065 \u3001\u5236\u9020\u4e1a 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