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class=\"has-medium-font-size\">Mr. Ma Haigang: General Manager of Human Resources Platform Department of Tencent (Stock code: HK0700). He joined Tencent in 2008 and worked as Deputy General manager of Human Resources Department and platform R&amp;D system and operation platform system HRD. Prior to his current position, Mr. Ma Haigang worked for Huawei Technologies Co., Ltd. for nearly seven years, successively serving as Management representative and Assistant Minister of the Middle East and North Africa Region. After that, he served as the Human Resources Director of Tongzhou Electronics Co., LTD. (Stock code: 002052) for three years. Mr. Ma Haigang has more than 10 years of working experience in the field of human resources. And is proficient in the operation of various modules of human resources. Especially in the construction of cross-cultural teams and the training and management of cadres.<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">First, seek development: advocate &#8220;big company platform small company spirit&#8221;<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">Tencent&#8217;s development in recent years can be described as &#8220;overspeed&#8221;. Four years ago the company had 4,000 employees, four years later it had quadrupled to more than 20,000. In order to make Tencent operate more efficiently and provide a foundation for the development of the large platform business, the company started from the organizational structure, and recently completed an organizational structure change that has attracted much attention in the industry, and established six business groups. It includes Enterprise Development Business Group (CDG), Interactive Entertainment Business Group (IEG), Mobile Internet Business Group (MIG), Network Media Business Group (OMG), Social Network Business Group (SNG), Technology Engineering Business Group (TEG), and established Tencent E-commerce Holdings Company (ECC). Speaking of this organizational change, the HR department has planned the layout in advance, made full preparations, and implemented it with ease.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">The rapid expansion of employee scale has posed an unprecedented challenge to Tencent&#8217;s human resource management. <\/h4>\n\n\n\n<p class=\"has-medium-font-size\">Tencent advocates &#8220;big platform model, small company spirit&#8221;. In other words, although the company has become a large network platform with hundreds of millions of users. The rapidly changing Internet industry requires that you must maintain the ability to react quickly like a small company, and immediately respond to customer needs. &#8220;The Internet industry competition is cruel, maybe this year you wind up, next year a step empty will end.&#8221; I often think about what kind of enterprises will be more successful in the future? Must be a company with a big company platform and a small company spirit. Internet companies should respect users&#8217; feelings and put user experience first.&#8221; Speaking of the success of the company&#8217;s future Internet enterprises, Mr. Ma made a summary with his years of work experience in high-tech enterprises.<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p class=\"has-medium-font-size\">&#8220;We often think, what kind of HR organization system can support the development of Internet enterprises such as Tencent. So that it meets the characteristics of large companies, and can flexibly respond to the requirements of different business groups on HR, not only quickly respond to business, but also quickly formulate plans, and deeply dig out the added value of HR?&#8221; Ma said that according to his many years of HR experience and industry understanding, he found that there was almost no way to meet the requirements of Tencent&#8217;s HR system, and they could only cross the river by feeling the stones, combining the excellent HR management concept and advanced management tools with the needs of Tencent to build Tencent&#8217;s unique HR system.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Second, thinking about change: Trinity hit a &#8220;combination of fists&#8221;<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">First, ensure that HR is closely linked to the long-term strategic development of the company. HR is responsible for the formulation of various plans, the implementation of various HR tools and methodologies. The prediction of the future, and the policy guidance. To this end, the company has set up a special HR research and development line to ensure that HR stands at the forefront of strategy. Second, let HR go deep into the business group and establish a business understanding HRBP team. HR as a strategic partner of the enterprise is not an empty phrase. <\/p>\n\n\n\n<p class=\"has-medium-font-size\">In order to be tied to the business, HRBP team members will participate in the business group&#8217;s business meetings every day, understand the personalized characteristics of different business groups, and give personalized solutions. Third, establish an intermediate platform to realize &#8220;resource sharing&#8221;. This HR platform, which is mainly focused by Mr. Ma, will provide one-stop HR solutions for various departments through efficient eHR information system, and improve the work efficiency of HR teams.<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Mr. Ma said that the eHR information system was previously given to Tencent&#8217;s technical team for research and development. And the advantage of this is that the system meets the characteristics of the Internet industry, can fully fit Tencent&#8217;s business needs, and is simple and easy to use. The disadvantage is that the ductility of the system and the professional modules are difficult to meet the needs of the company&#8217;s long-term development. So Tencent is considering introducing internationally renowned eHR products.<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">During the interview<\/h4>\n\n\n\n<p class=\"has-medium-font-size\">During the interview, Mr. Ma repeatedly emphasized a sentence: &#8220;The value of HR is to help enterprises create added value.&#8221; He said with emotion: &#8220;Four years ago Tencent more than 4,000 people, creating billions of sales. And now the number of Tencent personnel reached 20,000 people, creating more than 30 billion sales. The development is too fast, HR must keep up with the development of the company, or even should be half a step ahead, otherwise very passive.&#8221;<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Based on this concept, Ma Zong analyzed the role of the new HR model that is currently trying to implement: COE is responsible for forward-looking research and research and development of a more suitable model for Tencent in the future; The HRBP team is responsible for sinking into each business and managing the different needs of the business group; Then the intermediate platform ensures that the company standardizes and standardizes the HR operation process in different regions and improves HR work efficiency. &#8220;These lines form a combination of punch, HR can really help enterprises to create added value.&#8221;<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Dare to innovate: corporate culture, spiritual leaders escort<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">Although it has changed from a medium-sized warship to a super aircraft carrier in just a few years. Anyone who has cooperated with Tencent or used Tencent products will find that Tencent is an innovative company with strong execution, fast response and continuous innovation. How do you make an elephant dance? Tencent&#8217;s corporate culture and mechanism to encourage innovation played a key role, and more importantly, Ma Huateng, a visionary leader, led the company&#8217;s direction of change.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Take Tencent&#8217;s recently more successful &#8220;wechat&#8221; products, Ma revealed that the wechat team&#8217;s work and rest time is 24 hours. Engineers don&#8217;t have to clock in, but most come in at 10 a.m. and work until 5 a.m. The reason why there is such a different work and rest time from other departments is that many system updates need to be carried out in the early morning. And it also meets the needs of young people to work more efficiently at night. At the same time as a member of the wechat team, they are holding the determination to do a good job of the product, such a team atmosphere affects everyone. With the guarantee of conscious hard work, HR can give the business department sufficient &#8220;flexibility&#8221; to meet the individual needs of different business development.<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">In addition, Tencent launched last year&#8217;s housing program is also popular. <\/h4>\n\n\n\n<p class=\"has-medium-font-size\">Ma Huateng, the company&#8217;s leader, believes that Tencent&#8217;s success comes from its users and employees. So he hopes that through the housing project, employees who have not yet solved their housing problems can enjoy the rewards of the company&#8217;s growth. &#8220;Tencent&#8217;s corporate culture is integrity, enterprise, cooperation and innovation. The management team wants to build the company into a responsible company and a globally respected Internet company. As the spiritual leader of the company, Ma Huateng is a bold and broad-minded entrepreneur. Although he is extremely low-key, he has never been reluctant to invest in the life and development of employees. Tencent&#8217;s &#8216;housing project&#8217; has cost a lot of money and has benefited many Tencent employees.&#8221;<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">CXO UNION-CXO\u8054\u76df\uff08cxounion.cn\uff09<\/mark><\/p>\n\n\n\n<p class=\"has-medium-font-size\">General Manager Ma admitted that he dared to reform and innovate in HR business. 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