【访谈】平安集团执行董事陈心颖：级别越高，你自己（作为个人）占的比重就越小

当陈心颖领导平安科技集团时，为了推动那些无法短期收效的重大创新投资，她必须说服众多公司内部领导，她和她的团队没有捷径可走，只能咬着牙不屈不挠地前进。她很感激平安董事长马明哲对创新业务和她工作的全力支持。而这份坚持也取得了令人瞩目的成绩：当陈心颖加入时，平安仅有3000名开发人员和7项专利，而今已有3万名开发人员和4.6万项专利。CXO UNION-CXO联盟（cxounion.cn）

以下为编辑后的访谈内容：

一、你的职场高光时刻是什么？

平安集团执行董事、联席首席执行官、常务副总经理陈心颖：大约五年前，我在平安内部先后得到了开拓科技金融服务和医疗健康业务的机会。大约两三年前，我开始接手保险组合业务，将保险、医疗健康和养老服务结合起来。我们不只是提供一份保单，更重要的是为客户提供服务，使他们和父母在退休后能过上更健康的生活。我们去年还推出了关于居家养老的新产品，为客户和他们的父母提供全天候服务。

这真的很有意义，是我们业务的一大亮点。因为它不仅体现了平安的金融服务和科技服务，也为人们的生活赋予意义。我认为这已经是一个截然不同的行业了。很开心我们把它做到了。

二、能跟我们谈谈你的职场挑战时刻吗？

平安集团执行董事、联席首席执行官、常务副总经理陈心颖：我刚加入平安的两三年里，公司一直在进行科技创新。当时我们只有3,000名开发人员，而今已达到3万名；当时我们只有7项专利，现在已达到4.6万项。我们在金融科技、医疗健康和人工智能领域皆排名第一。CXO UNION-CXO联盟（cxounion.cn）

当然，这个过程绝非易事，因为初期要进行很多投资，探索很多事情，但效果都不是立竿见影的。很多人都在质疑，我们整个部门也不是很赚钱，但我们关注未来能创造的价值。我还记得当时每周六都要开例会，我必须统筹这些会议，有时还会受到抨击，这真的很痛苦。

其实当时大多数人、大多数高管只是把创新作为一个小议程，因为没有人知道结果如何。而我却押注上自己的整个职业生涯。现在回头看，我还是很庆幸我们能够咬紧牙关，坚持到底。

三、哪些性格特质帮你冲破这些难关，伴随你的整个职业生涯？

平安集团执行董事、联席首席执行官、常务副总经理陈心颖：我的性格其实是贯穿始终的。当我升职为麦肯锡全球董事合伙人时，同事送我两件礼物，一把光剑和一只可爱的泰迪熊。大家都知道我要求很严格，很善于分析，我会对每个决定都进行深入思考，因为我想确保制定决策时能平衡各个方面。别人很难让我轻易认同一些事情，可一旦我认同了，就会全力以赴。

另一方面，我觉得自己比较平易近人，因为我发自内心关心下属，会给所有团队成员提供很多个人建议和支持。我关心他们的职业和个人发展。当我看到有人想要追求卓越时，我会积极创造各种职位来帮助他们发展，这让我成为一个富有人情味的领导者。CXO UNION-CXO联盟（cxounion.cn）

四、对于那些在职场中期的女性你有什么建议？

平安集团执行董事、联席首席执行官、常务副总经理陈心颖：找到一位好的导师。回顾我自己的职业发展中期，当时面临许多选择，而且要进行平衡、做出抉择，有时单纯在事业上、有时是在事业和个人事务间的平衡。在这些方面，伯乐和导师的意见很重要。优秀的伯乐和导师信任你，给你正确的建议，而且不只是从公司或他们自身角度，还会从你的角度提供建议。他们也会给你机会，帮助你进步、学习和探索。

平安董事长马明哲就给了我机会，就像后来我给我的下属机会一样。我当时只有36岁，还是一名新加坡华裔。他让我开始负责科技业务，然后是医疗健康、保险业务，给我创造了很多机会。CXO UNION-CXO联盟（cxounion.cn）

回想起来，其实很多时候我的导师们让我做的选择并不是起初我想做的。但他们藉此表达对我的信任，告诉我这个选择对我更好，事实证明这确实是对的。

陈心颖认为，女性管理者能做到这个级别，已经证明了自己的能力。关键在于获得家庭的支持和平衡自己的精力，有了这些才能继续做最好的自己。“级别越高，你自己（作为个人）占的比重就越小。你的影响力不再局限于自己做了什么，而要看你能影响和激励其他人做什么。”

本文仅代表被访者个人观点。

英文翻译：

When Chen Xinying led Ping An Technology Group, in order to drive major innovation investments that didn’t pay off in the short term, she had to convince numerous internal leaders that she and her team had no short cuts but to grind ahead. She is grateful to Ping An Chairman Ma Mingzhe for his full support of the innovative business and her work. And that persistence has yielded remarkable results: Ping An had just 3,000 developers and seven patents when Chen joined; today it has 30,000 developers and 46,000 patents.CXO UNION-CXO联盟（cxounion.cn）

The following is an edited transcript of the interview:

What was your career highlight moment?

Chen Xinying, Executive Director, Co-CEO and Deputy General Manager of Ping An Group: About five years ago, I was given the opportunity to develop technology financial services and medical and health services within Ping An. About two or three years ago, I started taking on the insurance portfolio business, combining insurance, health care and old-age services. We are not just providing an insurance policy, but more importantly, we are providing services to our customers so that they and their parents can live healthier lives in retirement. We also launched a new product last year about home care, which provides 24/7 service for customers and their parents.CXO UNION-CXO联盟（cxounion.cn）

It’s really meaningful and a great addition to our business. Because it not only embodies safe financial services and technological services, but also gives meaning to people’s lives. I think it’s a very different industry. I’m glad we made it.

Can you tell us about your challenging career moments?

Chen Xinying, Executive Director, Co-CEO and Deputy General Manager of Ping An Group: In the two or three years since I first joined Ping An, the company has been carrying out scientific and technological innovation. At the time we had 3,000 developers; now we have 30,000; At the time we had only seven patents; now we have 46,000. We are number one in fintech, healthcare and artificial intelligence.

Of course, this process is not easy, because there are many investments to be made and many things to explore at the beginning, but the results are not immediate. A lot of people are questioning, and we’re not very profitable as a division, but we’re focused on the value we can create in the future. I remember there were regular meetings every Saturday and I had to co-ordinate those meetings and sometimes I was attacked and it was really painful.CXO UNION-CXO联盟（cxounion.cn）

In fact, most people, most executives at that time, just had innovation as a small agenda, because no one knew how it would turn out. And I bet my whole career on it. Looking back now, I’m glad we were able to grit our teeth and stick it out.

What personality traits have helped you overcome these obstacles and have stayed with you throughout your career?

Chen Xinying, Executive Director, co-CEO and Deputy General manager of Ping An Group: My character is actually throughout. When I was promoted to global managing partner at McKinsey, my colleagues gave me two gifts: a lightsaber and a cute teddy bear. I’m known to be very demanding, very analytical, and I think deeply about every decision because I want to make sure that all aspects are balanced when I make a decision. It’s hard for people to get me to agree on something, but when I do, I do my best.

On the other hand, I think I’m approachable because I care about my subordinates from the bottom of my heart and offer a lot of personal advice and support to all team members. I care about their professional and personal development. When I see someone who wants to excel, I actively create positions to help them grow, which makes me a human leader. CXO UNION-CXO联盟（cxounion.cn）

What advice do you have for women who are mid-career?

Ping An Group Executive Director, co-CEO, Executive Deputy General Manager Chen Xinying: Find a good mentor. Looking back at my own mid-career, I was faced with a lot of choices and had to balance and make choices, sometimes purely in my career and sometimes between my career and my personal affairs. In these aspects, the opinions of Bole and the mentor are very important. Great managers and mentors trust you to give you the right advice, not just from the company or from themselves, but from you. They will also give you opportunities to improve, learn and explore.

Ma Mingzhe, Ping An’s chairman, gave me a chance, just as I would later give my subordinates a chance. I was 36 years old and a Singaporean of Chinese descent. He put me in charge of the technology business, then the health care business, insurance business, and created a lot of opportunities for me.

In retrospect, there were times when the choices my mentors asked me to make were not the ones I wanted to make in the first place. But they showed their trust in me by telling me that this choice was better for me, and it turned out to be true.CXO UNION-CXO联盟（cxounion.cn）

Chen Xinying believes that female managers can do this level, has proved their ability. The key is to have the support of your family and balance your energy so that you can continue to be the best you can be. “The higher you go, the less weight you have [as an individual]. Your impact is no longer limited to what you do, but what you can influence and inspire others to do.”

The views expressed are solely those of the respondent.CXO UNION-CXO联盟（cxounion.cn）

本文由CXO UNION-CXO联盟（cxounion.cn）转载而成，来源于CEO訪談网；编辑：CXO UNIONCXO联盟小U；审核/翻译：CXO UNIONCXO联盟小C。

如需加入CXO UNION（CXO联盟）高管社群，请联系社群小伙伴哦~

免责声明: 本网站(http://www.cxounion.cn/)内容主要来自原创、合作媒体供稿和第三方投稿，凡在本网站出现的信息，均仅供参考。本网站将尽力确保所提供信息的准确性及可靠性，但不保证有关资料的准确性及可靠性，读者在使用前请进一步核实，并对任何自主决定的行为负责。本网站对有关资料所引致的错误、不确或遗漏，概不负任何法律责任。

本网站刊载的所有内容(包括但不仅限文字、图片、LOGO、音频、视频、软件、程序等) 版权归原作者所有。任何单位或个人认为本网站中的内容可能涉嫌侵犯其知识产权或存在不实内容时，请及时通知本站，予以删除。