【CEO观点】国家电网董事长辛保安谈电网数字化转型

新一轮信息技术革命蓬勃发展，推动全球加速进入数字经济时代。习近平总书记多次强调，要加快发展数字经济，推动实体经济和数字经济融合发展。今年以来，党中央、国务院对加快以5G网络、大数据中心、人工智能、工业互联网等为代表的新型基础设施建设作出了重要部署。近期，国资委印发了《关于加快推进国有企业数字化转型工作的通知》，为国企数字化转型指明了方向。cxounion.cn

一、国家电网数字化转型的认识

这些年，我们坚持把数字化转型摆在重要位置，持之以恒推进，主要基于以下考虑：

数字化是适应能源革命和数字革命相融并进趋势的必然选择。随着大云物移智等现代信息技术和能源技术深度融合、广泛应用，能源转型的数字化、智能化特征进一步凸显。无论是适应新能源大规模高比例并网和消纳要求，还是支撑分布式能源、储能、电动汽车等交互式、移动式设施广泛接入，都需要以数字技术为电网赋能，促进源网荷储协调互动，推动电网向更加智慧、更加泛在、更加友好的能源互联网升级，持续提高能源供给清洁化、终端消费电气化、系统运转高效化水平，在引领能源生产和消费革命中发挥更大作用。

数字化是提升管理改善服务的内在要求。国家电网运营着全球电压等级最高、能源资源配置能力最强、并网新能源规模最大的特大型电网，迫切需要以数字化、现代化手段推进管理变革，实现经营管理全过程实时感知、可视可控、精益高效，促进发展质量、效率和效益全面提升。面对日益多元化、个性化和互动化的客户需求，也需要以数字化提高电力精准服务、便捷服务、智能服务水平，提升客户获得感和满意度。

数字化是育新机开新局培育新增长点的强大引擎。加快数字化转型、发展数字经济已成为国内外大型企业促进新旧动能转换、培育竞争新优势的普遍选择。今年全球蔓延的疫情进一步加速了数字化进程，线上消费、新零售等数字经济新模式、新业态不断涌现、蓬勃发展。经过这些年的发展，国家电网在网络、平台、用户、数据等方面拥有丰富资源。在电价持续降低、经营压力巨大的严峻形势下，深挖资源价值和潜力，以数字化改造提升传统业务、促进产业升级，开拓能源数字经济这一巨大蓝海市场，是我们走出发展困境、培育新动能、开辟新空间的必由之路。

二、国家电网数字化转型的实践cxounion.cn

国家电网公司始终高度重视数字化转型，在十多年企业信息化建设的基础上，加快推进新型数字基础设施建设，全面推动数字化转型发展，重点抓了以下几个方面工作。

一是夯实数字化发展基础。数字化转型建立在数据的准确采集、高效传输和安全可靠利用的基础上，离不开网络、平台等软硬件基础设施的支撑。我们坚持不懈狠抓数据管理。针对电力数据采集规模大、专业覆盖广、数据类型多等特点，建立跨部门、跨专业、跨领域的一体化数据资源体系，按照“盘点-规范-治理-应用”的思路，强化数据分级分类管理，建立最小化的数据共享负面清单，推动数据规范授权、融合贯通、灵活获取，实现“一次录入、共享应用”。构建智慧物联体系。电网企业拥有海量设备资源、联系千家万户，通过接入各类边缘设备、感知设备及5亿只智能电表，构建分布广泛、快速反应的电力物联网，有力支撑了电网、设备、客户状态的动态采集、实时感知和在线监测。建设数据中心。强化“两级部署、多级应用”，建成北京、上海、陕西三地集中式数据中心，加快27家省公司数据中心升级改造，实现核心业务数据统一接入、汇集、存储，服务器超过1.9万台，存储容量近30PB。打造企业中台。着眼满足共性需求，突出抓好数据、业务、技术中台建设，实现跨业务数据互联互通、共享应用，通过核心业务共性内容的沉淀整合，提供企业级共享服务900余项，促进了各类业务运营和创新应用。今年以来，我们在数字新基建领域投入247亿元，全面部署电网数字化平台、电力物联网、能源大数据中心建设等十项重点任务，与41家互联网相关企业开展战略合作，数字基础设施建设得到进一步加强。cxounion.cn

二是推进业务数字化转型。利用数字技术大力改造提升传统电网业务，促进生产提质、经营提效、服务提升。推进电网生产数字化。强化电网规划、建设、调度、运行、检修等全环节数字化管控。例如,推广应用图数一体、在线交互的“网上电网”，有力支撑各电压等级电网在线可视化诊断评价、智能规划和精准投资，基本实现“电网一张图、数据一个源、业务一条线”。推进企业经营数字化。以人财物等核心资源优化配置为重点，利用数字技术提升精益管理水平。在财务管理方面，构建多维精益管理体系，促进业务与财务深度融合，精准核算每个业务单元的投入产出效率。在物资管理方面，初步建成现代智慧供应链，实现物资业务全流程在线办理，推动智能采购电子化、数字物流网络化、全景质控可视化，每年投标成本降低70%，累计降低库存储备约80亿元，被商务部作为创新案例在全国推广。推进客户服务数字化。通过打造融合线上线下服务的“网上国网”平台，全面推行线上办电、交费、查询等125项业务功能，实现服务一个入口、客户一次注册、业务一网通办。平台累计注册用户数突破1.26亿，线上缴费9.8亿笔，金额1400亿元。特别是疫情期间，大力推行线上办电，让人民群众足不出户享受便捷服务，以及“欠费不停电”“不计滞纳金”等贴心服务。

三是积极拓展数字产业化。电力大数据是一座“富矿”，有巨大的价值挖掘潜力。国家电网积极发展平台业务、数据产品业务，努力为客户提供多元服务。积极开展能源电商业务。打造了国内最大的能源电商平台，聚合产业链上下游资源，开展物资电商化采购，提供电力智能交费服务，并不断拓展平台功能，为客户提供低成本、优质高效的平台服务，截至目前注册用户数2.7亿，今年1-9月平台累计交易10441亿元、同比增长57.3%。积极开展智慧车联网业务。搭建了全球规模最大的智慧车联网平台，累计接入充电桩103万个，为经营区域480万辆电动汽车绿色出行提供便捷智能的充换电服务，实现“车-桩-网”高效协同的能源互动，助推电动汽车产业发展。积极拓展电力大数据征信服务。利用企业用电数据，积极开展信贷反欺诈、授信辅助、贷后预警等方面的数据分析与应用，破解金融机构对中小微企业“不敢贷”“不愿贷”的难题，目前17家省公司及国网电商公司与金融机构签署战略合作协议，促成了935家中小微企业融资33.8亿元。积极服务政府精准施策。在服务环保监测方面，开发智慧环保电力大数据产品，在线监测污染源企业排污情况，在四川成都已将6078家环保重点受控企业用电信息接入环保监测平台，帮助生态环境局1小时内完成所有企业线上巡查。在服务复工复产方面，今年疫情期间，公司首创“企业复工电力指数”，及时准确反映各行业复工复产情况，为各级政府科学决策提供数据支撑。

四是提升数字化保障能力。国家电网始终将组织、技术、安全等方面的能力建设，作为数字化转型的重要保证。在组织建设上，分别在总部-省-市三个层面设立了专业部门负责推动数字化转型工作，并依托公司科研、产业单位和互联网公司等外部合作伙伴，建立了强大的数字化支撑力量，形成了层次清晰、高效协同的数字化发展组织体系，特别是组建国网大数据中心，专门开展数据运营、大数据分析挖掘等工作，强化了公司数据管理和应用能力。在技术攻关上，结合自主研发、联合攻关和集成应用等多种方式，推进先进信息技术和能源技术融合创新，加大电力芯片、人工智能、区块链、电力北斗等新技术攻关力度，强化数据技术研发，为电网数字化转型提供有力的技术支撑，目前公司级人工智能平台建设已经试点上线运行，北斗基站建成投运1132座，各项重点数字技术研发正在快速推进。在网络安全上，公司坚持人防、技防并重，持续筑牢互联网大区、管理信息大区、生产控制大区三道防线，构建了全场景网络安全防护体系。同时，注重以攻促防、平战结合，常态化开展网络实战攻防，持续提升防护能力。在“护网2020”网络攻防演习中，公司夺得全国防守方第一名。cxounion.cn

三、国家电网数字化转型的体会

回顾这几年的数字化转型实践，有以下四点深切体会：

一是坚持战略引领。数字化转型涉及各层级、各领域、各业务，既是一项极具创新性的复杂系统工程，也是一个长期的动态过程。需要纳入企业战略进行统一研究、整体部署，确保方向正确、上下同欲。

二是坚持顶层设计和基层创新相结合。数字化转型不是传统的自上而下推进，而是双向发力、迭代创新。在技术路线、通信协议、接口标准、数据规范等方面，需要通盘考虑、系统规划、统筹推进；在具体应用开发、业务开拓上，需要更加尊重基层首创，激励广大干部职工在实践中大胆探索、迭代完善、创新突破。cxounion.cn

三是坚持需求牵引、价值导向。数字化转型不能盲目跟风、不是大拆大建，关键是满足需求、创造价值。一方面，要从实际出发，缺什么补什么，需要什么开发什么，着力用数字化手段解决生产、运营、服务等方面的痛点、难点问题；另一方面，要深挖资源潜力，着力将数字化优势转化为经济和产业优势，为企业、用户和社会创造更大价值。

四是坚持数据开发与保护并重。电力数据既是企业的战略资源和核心生产要素，也能够直接反映经济运行、社会民生、产业运转、用户信用等情况，涉及大量敏感信息。因此，在挖掘数据“富矿”价值、开发数字产品、发展数字经济时，必须把安全合规作为前提条件，确保数据安全、保护用户隐私，坚决防止发生敏感数据和个人信息泄露，以及由于网络安全引发的大电网安全事故。

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翻译：

The new round of information technology revolution is booming, accelerating the global entry into the era of digital economy. Since the beginning of this year, the CPC Central Committee and The State Council have made important arrangements for accelerating the construction of new infrastructure Represented by 5G networks. Big data centers, artificial intelligence and industrial Internet. Recently, the State-owned Assets Supervision and Administration Commission issued the Notice on Accelerating the Digital transformation of State-owned Enterprises. Indicating the direction for the digital transformation of state-owned enterprises.cxounion.cn

Understanding of digital transformation of State Grid

In recent years, we have made digital transformation an important priority. And made unremitting progress, mainly based on the following considerations:

Digitalization is an inevitable choice to adapt to the trend of the integration of energy revolution and digital revolution.

With the deep integration and wide application of modern information technologies and energy technologies. Such as Big Cloud and moving intelligence, the digital and intelligent features of energy transformation are further highlighted. Whether it is to meet the requirements of large-scale grid connection and consumption of new energy with a high proportion. Or to support the extensive access of interactive and mobile facilities. Such as distributed energy, energy storage and electric vehicles. It is necessary to enable the power grid with digital technologie. Promote the coordinated interaction of load and storage of the source network. And promote the upgrade of the power grid to a smarter, more ubiquitous and more friendly energy Internet. We will continue to improve the level of clean energy supply, electrification of end-consumptio. And efficient system operation, and play a bigger role in leading the revolution in energy production and consumption.cxounion.cn

Digitization is an inherent requirement for improving management and services.

State Grid operates the super-large power grid with the highest voltage level in the world. The strongest energy resource allocation capability and the largest scale of grid-connected new energy. It is urgent to promote the management reform by digital and modern means, realize the real-time perception. Visual and controllable, lean and efficient operation and management process, and promote the comprehensive improvement of development quality, efficiency and benefit. In the face of increasingly diversified, personalized and interactive customer demands. It is also necessary to improve the level of accurate, convenient and intelligent service of electric power through digitalization, so as to enhance customers’ sense of gain and satisfaction.

Digitization is a powerful engine for cultivating new machines, opening new offices and cultivating new growth points. cxounion.cn

Accelerating digital transformation and developing digital economy has become a popular choice for large enterprises at home and abroad to promote the transformation of old driving forces and cultivate new competitive advantages. The global pandemic this year has further accelerated the process of digitization. New models and business forms of the digital economy, such as online consumption and new retail, have been emerging and flourishing. After years of development, State Grid has rich resources in network, platform, users, data and other aspects. Under the severe situation of decreasing electricity price and huge operating pressure. We must dig deep into the value and potential of resources, upgrade traditional businesses and promote industrial upgrading through digital transformation. And explore the huge blue ocean market of energy digital economy. This is the only way for us to get out of the development dilemma, cultivate new drivers and open up new space.

Practice of national grid digital transformation

State Grid Corporation has always attached great importance to digital transformation. On the basis of more than ten years of enterprise informatization construction. It has accelerated the construction of new digital infrastructure and comprehensively promoted the development of digital transformation, focusing on the following aspects of work.cxounion.cn

First, we need to strengthen the foundation for digital development.

Digital transformation is built on the basis of accurate data collection, efficient transmission and safe and reliable utilization. Which cannot be achieved without the support of hardware and software infrastructure such as network and platform. We continue to focus on data management. In view of the characteristics of large scale. Wide coverage of specialties and multiple data types of power data collection. An integrated data resource system across departments, specialties and fields should be established. According to the idea of “inventory-regulation-governance – application”. Data classification management should be strengthene. A minimum negative list of data sharing should be established, and data normative authorization. Integration and flexible acquisition should be promoted. Realize “one entry, share application”. Building a smart iot system. Power grid enterprises have massive equipment resources and contact thousands of households.

It has strengthened “two-level deployment and multi-level application”

By connecting various kinds of edge devices, sensing devices and 500 million smart meters, they build a widely distributed and fast response power Internet of things. Which strongly supports dynamic collection, real-time perception and online monitoring of power grid, equipment and customer status. Build a data center. It has strengthened “two-level deployment and multi-level application”, built centralized data centers in Beijing, Shanghai and Shaanxi. And accelerated the upgrading and renovation of data centers of 27 provincial companies, realizing unified access, collection and storage of core business data.

It has more than 19,000 servers and a storage capacity of nearly 30PB. Build the middle of the enterprise. In order to meet the common needs, the central platform construction of data, business and technology is emphasized to realize cross-business data interconnection and sharing application. Through the precipitation and integration of common content of core business. More than 900 enterprise-level sharing services are provided. Promoting various business operations and innovative applications. Since the beginning of this year. We have invested 24.7 billion yuan in new digital infrastructure, fully deployed ten key tasks, including the construction of power grid digital platforms, power Internet of Things, and energy big data centers, and carried out strategic cooperation with 41 Internet-related enterprises, further strengthening digital infrastructure development.cxounion.cn

Second, we will promote the digital transformation of our business.

Digital technologies will be used to vigorously transform and upgrade traditional power grid operations to improve production quality, operation efficiency and service. Promoting digitalization of power grid production. We will strengthen digital control over all aspects of power grid planning, construction, dispatching, operation and maintenance. For example, the popularization and application of “network power grid” with integrated graph and data and online interaction strongly supports the online visual diagnosis and evaluation, intelligent planning and precise investment of power grids of all voltage levels, and basically realizes “one grid graph, one data source and one service line”. We will promote digitalization of enterprise operations. Focus on the optimal allocation of human resources, financial resources and other core resources, and use digital technology to improve lean management.

built to promote the deep integration of business and finance

In terms of financial management, a multi-dimensional lean management system is built to promote the deep integration of business and finance, and the input-output efficiency of each business unit is accurately calculated. In terms of material management, the company has initially built a modern intelligent supply chain, realized online management of the whole process of material business, promoted electronic intelligent procurement, networked digital logistics, and visualization of panoramic quality control.

The annual bidding cost has been reduced by 70%, and the accumulated inventory reserve has been reduced by about 8 billion yuan, which has been promoted by the Ministry of Commerce as an innovative case in the country. Digitizing customer service. By building an “online State grid” platform integrating online and offline services. It fully implements 125 business functions such as online electricity handling, payment, inquiry, etc., and realizes one service entry, one customer registration, and one business network. The cumulative registered users of the platform exceeded 126 million, and 980 million online payments amounted to 140 billion yuan. Especially during the epidemic period, we have vigorously promoted online electricity service, allowing people to enjoy convenient services without leaving their homes, as well as considerate services such as “no power outage in arrears” and “no late fees”.

Third, actively expand digital industrialization. cxounion.cn

Power big data is a “rich mine” with huge potential for value mining. State Grid actively develops platform business and data product business, and strives to provide diversified services for customers. Actively develop energy e-commerce business. It has built the largest energy e-commerce platform in China, aggregating upstream and downstream resources of the industrial chain. Carrying out e-commerce procurement of materials, providing intelligent electricity payment services, and constantly expanding the platform functions to provide customers with low-cost, high-quality and efficient platform services. Up to now, 270 million registered users have been registered on the platform, with a total transaction volume of 1044.1 billion yuan from January to September this year, up 57.3% year-on-year. We will actively carry out smart car networking business.

It has built the world’s largest intelligent vehicle networking

It has built the world’s largest intelligent vehicle networking platform with a total of 1.03 million charging piles, providing convenient and intelligent charging and replacing services for 4.8 million electric vehicles in the business area to travel green, realizing efficient and synergistic energy interaction of “vehicle-pile-network” and boosting the development of the electric vehicle industry. Actively expand power big data credit investigation services. By using the electricity consumption data of enterprises, the company has actively carried out data analysis and application in such aspects as credit anti-fraud, credit assistance and post-loan early warning, and solved the problem that financial institutions are “afraid to lend” or “unwilling to lend” to small, medium and micro enterprises.

At present, 17 provincial companies and State Grid e-commerce companies have signed strategic cooperation agreements with financial institutions, which has contributed to the financing of 935 small, medium and micro enterprises of 3.38 billion yuan. We will actively serve the government and take targeted measures.

In terms of service for environmental protection monitoring, it has developed smart environmental protection power big data products and online monitoring of pollution source enterprises. In Chengdu, Sichuan Province. Electricity consumption information of 6,078 key environmental protection controlled enterprises has been connected to the environmental protection monitoring platform. Helping the Bureau of Ecological Environment to complete online inspection of all enterprises within one hour. In terms of service resumption, during this year’s epidemic, the company initiated the “Power Index of Enterprise resumption of work” to timely and accurately reflect the situation of industrial resumption of work and production, providing data support for governments at all levels to make scientific decisions.

Fourth, enhance digital support capabilities. cxounion.cn

State Grid has always taken the capacity building in organizational, technical and security aspects as an important guarantee for digital transformation. In terms of organizational construction, professional departments have been set up at the headquarters, provincial and municipal levels to promote digital transformation. Relying on external partners such as the company’s scientific research, industrial units and Internet companies, a strong digital support force has been established to form a clear and efficient collaborative digital development organizational system, especially the establishment of the State Grid Big Data Center. Specialized in data operation, big data analysis and mining work, strengthen the company’s data management and application capabilities.

In terms of technological breakthroughs

In terms of technological breakthroughs, China will promote integrated innovation of advanced information technology and energy technology by means of independent research and development, joint research and integrated application, intensify breakthroughs in new technologies such as power chips, artificial intelligence, blockchain and power Beidou, strengthen research and development of data technologies, and provide strong technical support for the digital transformation of power grids.

At present, the construction of company-level artificial intelligence platforms has been put into operation on a trial basis. 1,132 Beidou base stations have been completed and put into operation, and the research and development of various key digital technologies is making rapid progress. In terms of network security. The company attaches equal importance to civil air defense and technical defense, continuously builds three lines of defense, namely the Internet area. Management information area and production control area, and constructs a full-scene network security protection system. At the same time, it attaches importance to promoting defense through offensive operations and combining peacetime and wartime operations. It regularly carries out cyber real combat attacks and defenses to continuously improve its defense capabilities. The company won the first place in the national defense in the network attack and defense drill “Protect the Net 2020”.

The experience of digital transformation of State Grid

Reviewing the practice of digital transformation in recent years, I have the following four deep experiences:

First, adhere to strategic guidance.

Digital transformation involves all levels, fields and businesses. It is not only a highly innovative complex system engineering, but also a long-term dynamic process. It needs to be integrated into the enterprise strategy for unified research and overall deployment to ensure the right direction and the same desire.

Second, we should combine top-level design with grassroots innovation.

Digital transformation is not the traditional top-down promotion, but two-way force, iterative innovation. In terms of technical routes, communication protocols, interface standards, data specifications and other aspects, it is necessary to take into account. Plan systematically and promote overall planning. In the specific application development and business development. We need to respect the initiative of the grassroots. And encourage the vast number of cadres and workers to boldly explore, improve and innovate in practice.cxounion.cn

Third, we must adhere to demand-driven and value-oriented policies.

The key to digital transformation is to meet demand and create value. Rather than blindly follow the trend or demolish and build. On the one hand, we should proceed from reality, make up for what is lacking, develop what is needed. And focus on using digital means to solve the pain points and difficult problems in production, operation and service. On the other hand, we need to tap the potential of resources and turn our digital advantages into economic and industrial advantages, so as to create greater value for enterprises, users and society.

Fourth, we should attach equal importance to data development and protection.

Power data is not only the strategic resources and core production factors of enterprises, but also can directly reflect the economic operation, social livelihood, industrial operation, user credit and other conditions, involving a large number of sensitive information. Therefore, when mining data “bonanza” value, developing digital products and developing digital economy, security compliance must be taken as a prerequisite to ensure data security, protect user privacy, and resolutely prevent the leakage of sensitive data and personal information, as well as large-scale power grid security accidents caused by network security.

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