【CXO观点】国家电网王继业：数字革命浪潮中传统产业的升级转型

数字革命浪潮下，新技术与实体经济广泛深度融合，不断催生新理念和新动能，驱动各行各业不断变革、转型升级。数字革命引发生产力和生产关系发生变革，为社会带来生产工具的改变、能源结构的变化、消费方式的变化以及生产关系的变化，引领数字经济发展。在2022中国国际软件发展大会暨第五届中国软件产业年会CIO高峰论坛上，国家电网有限公司副总信息师王继业为大家分享了传统产业的升级转型之路。

一、数据成为企业发展核心动力

数字经济时代正在开启，数据已经成为基础性战略资源，以大数据为核心的数字经济成为最活跃、最重要的新动能。十九大报告提出：推动互联网、大数据、人工智能和实体经济深度融合，建设网络强国、数字中国、智慧社会。今年年初，国家发布《“十四五”数字经济发展规划》，进一步推动数字经济健康发展。

在这场深刻的变革中，企业的发展从“以信息系统建设为核心”向“以数据为核心”转变，推动业务数据化向数据业务化转型，实现从IT到DT的转变。通过统一的数据整合与治理，实现数据的产品化、商业化与价值化，为企业内外部用户提供不同的数字产品与服务。cxounion.cn

传统产业的数字化尚处于起步阶段。与数字化原生企业相比，传统型企业以实体化生产、制造、运行为主要特征，往往拥有庞大的实物资产、庞大的员工队伍和复杂的组织管理流程。信息化、数字化的出现提高了传统产业的管理效率、生产效率和经营效率。目前，按照第一产业、第二产业、第三产业的划分来看，服务业数字化程度相对较高，工业领域数字化程度次之，农业领域数字化程度较低，还处于起步阶段。传统产业数字化首先应侧重在设备数据采集、企业管理信息化建设方面，然后再通过大数据、人工智能等先进技术的应用，逐步推进企业生产、经营管理的跃升。

二、企业数字化发展实质与目标

企业数字化转型不仅仅是技术上的转型，而是在数字技术和业务双轮驱动下的企业业务、组织、流程、产品和商业模式等全方位创新性变革。实现企业全面数字化、企业管理信息化是企业数字化转型的两个基础；在此基础上，实现全面的在线连接和业务数据化是企业数字化转型的前提；以数据为驱动，实现业务变革、数据业务化，打造新业态、新模式，最终实现智能化是数字化转型的核心。

简而言之，企业数字化发展的实质，即在企业实现全面信息化的基础上，构建平台化的新一代IT基础设施和可信安全架构，以数据驱动实现智能化闭环，推动形成新业务、新业态、新模式，优化资源配置效率，对外提升客户满意度、对内提升效率和效益，构建企业新型竞争优势，实现价值创造。cxounion.cn

智慧企业是企业数字化发展的目标，通过“全数据统一管理、全业务云上运行、全环节在线互联、全时空通信覆盖、全过程可信互动、全方位数据应用”，实现企业业务流、信息流、资金流通畅流动，运转稳定高效，取得优秀卓越的业绩。智慧企业具备“四化”特征，即网络化、联通化、智能化和数据决策化。此外，智慧企业还具备自我学习、自我创新、自我变革和自我进化的能力。

三、企业数字化“3-3-4”发展框架

企业数字化“3-3-4”发展框架，即依托3大要素驱动，实施3大核心任务，强化4个战略保障，全力建设智慧企业，塑造企业在未来市场竞争中的核心优势，打造共生、共创、共赢新生态。

（一）企业数字化发展三大核心任务

基础设施转型：企业数字化转型离不开数字基础设施的重构、切换与迁徙。以物联网、云计算、边缘计算、人工智能、移动化、数字孪生等为代表的数字技术，在与传统信息基础设施的不断融合、叠加和迭代升级过程中，推动基础设施逐步向IOT化、云端化、中台化、移动化转变，为数字化发展提供了高经济性、高可用性、高可靠性的技术底座。

在基础设施转型过程中，一方面，要升级传统物理基础设施，推动先进信息通信技术、控制技术和生产技术深度融合应用，促进企业物理基础设施与数字基础设施深度融合，助力构建安全高效生产体系；另一方面，要打造新型数字基础设施，针对过去数字化和信息化不充分、不平衡的问题，全面实现基础设施及终端设备向云、边、端加速演进，聚焦企业中台、物联感知和云网融合等领域，加速实现高度数字化、全面数字化，提升企业全面感知和泛在互联能力，支撑业务快速创新。cxounion.cn

业务应用转型：基于“多场景、微应用”原则，优化企业核心资源高效协同管理能力，建设完善的企业管理、生产运营和客户服务等业务应用，实现数据在线应用、在线反馈、敏捷响应和快速迭代，全面提升数据共享、业务互动、决策智能水平。

那么，对传统业务进行升级改造的依据是什么？一是以客户为中心，解决客户关心的问题，如商业模式设计、业务创新、效率提升、方便使用等等；二是以业务为中心，技术归根到底要为业务服务，以实现业务价值为前提。可以看出，新型数字产品与服务和传统数字产品有着根本性的区别。

商业模式转型：以数据流打通产业链、价值链、资金链、技术链和创新链，链接生产端、消费端上下游，推动企业内部循环向内外部双循环转变，打造基于数字新业务、新产品、新服务的企业运营新模式，培育企业增长新动能和竞争新优势。

首先，运用互联网思维创新企业服务模式，打造数字新服务；其次，基于数字化平台升级改造企业传统业务，打造数字新业务；最后，利用数字化技术迭代更新企业产品目录，打造数字新产品，从而实现商业模式转型。

在这个过程中，将实现重构客户体验流程、重构产品和服务的创新流程、重构企业制造。IDC调研数据显示，2020年，全球2000强企业中50%的企业的大多数业务取决于其创造数字化增强产品、服务和体验的能力，中国1000强企业的50%也是如此。所以，转变商业模式已经成为企业提高竞争力的有效手段之一。

（二）企业数字化发展的三大要素

数据资源治理：要实现数据的全面性、及时性、准确性和正确性，使得数据的体量更大、描述更丰富、颗粒度更细，只有这样，数据才能真正发挥价值，为业务模式的转变提供基础。为达到这个目标，就要强化数据资源的管理和治理，充分发挥数据生产要素对企业数字化发展的核心驱动作用。

数字技术融合创新：理清数字技术的发展脉络，聚焦战略性、基础性、前瞻性技术研发，加强数字技术融合应用，加强大数据创新应用，推动企业数字技术自立自强，由点向面发挥技术赋能价值。

数字生态合作共赢：构建“平台+数据+生态”发展模式，培育战略性新兴产业，做大转型新业务，做大数字新产品，做大平台新服务，推动企业产业链上下游相关方的广泛连接，聚合资源、交叉赋能，推动跨界融合创新，培育生态文化。

（三）企业数字化发展四大保障cxounion.cn

机制创新：全面优化计划预算管理模式，打造高质量发展业绩考核体系，探索建立多元化激励机制以提升企业内生活力；

安全运营：实现全天候、全场景、全链路的数字化网络安全监测预警和联动响应，加强数据合规管理和隐私保护；

组织变革：加强数字化发展的领导、组织和协调，优化管理模式、业务流程和组织架构，加强业务和技术协同；

人才强企：建立并行互通、多元发展的职业成长体系，探索自主培育和灵活招聘相结合方式，提升员工数字化思维和能力。

四、企业数字化建设策略

企业数字化转型没有固定的形态和一成不变的实施路径，需要一企一策、反复迭代、探索前行。对于处于不同发展水平的企业，应根据实际情况采取不同发展方式，不宜搞“齐步走”和“一刀切”。

对于信息化基础较为薄弱的企业和产业，比如农业和制造业，应重点加强数字化建设，有序推进网络化和智能化建设；对于有一定信息化基础企业和产业，比如部分服务业和小微企业，应全面推进数字化和网络化建设，重点突破智能化建设；对于信息化发展基础较好的企业和机构，应在全面数字化和网络化的基础上，大力推进智能化的建设。

五、国家电网数字化历程

国家电网公司将数字化作为电网转型升级和企业创新发展的重要抓手，自“十一五”以来，通过三个五年发展，解决了数据获取从无到有、信息从分散向集中、业务线下向线上等业务数据化问题，建成央企领先的企业级信息系统，核心业务基本实现线上化，能源与数字融合的新业务、新业态、新模式蓬勃发展。

在“十四五”新发展阶段，国家电网提出“三融”、“三化”、“三条主线”的数字化推进新思路。“三融”，即融入电网业务、融入生产一线、融入产业生态；“三化”，即架构中台化、数据价值化、业务智能化；“三条主线”，即能源电力数字化、运营服务数字化、能源数字产业化。cxounion.cn

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翻译：

In the wave of digital revolution, new technologies are widely and deeply integrated with the real economy. Generating new ideas and new driving forces, and driving the transformation and upgrading of various industries. The digital revolution has triggered changes in productive forces and relations of production. Brought about changes in production tools, energy structure, consumption patterns and relations of production to the society. And led the development of digital economy. At the CIO Summit Forum of 2022 China International Software Development Conference and the Fifth Annual Conference of China Software Industry. Wang Jiye, Deputy chief information officer of State Grid Co., Ltd. shared the upgrading and transformation road of traditional industries.cxounion.cn

Data has become the core driving force of enterprise development

The era of digital economy is beginning. Data has become a basic strategic resource, and the digital economy with big data at its core has become the most dynamic and important new driving force. The report to the 19th National Congress proposed to promote the deep integration of the Internet, big data, artificial intelligence and the real economy. And build a cyber power, a digital China and a smart society. At the beginning of this year, the state issued the 14th Five-Year Plan for Digital Economy Development to further promote the healthy development of the digital economy.

In this profound change, the development of enterprises has changed from “information system construction as the core” to “data as the core”. Promoted the transformation of business data to data business, and realized the transformation from IT to DT. Through unified data integration and governance, data can be productized, commercialized and valued to provide different digital products and services for internal and external users.

The digitization of traditional industries is still in its infancy.

Compared with digital original enterprises, traditional enterprises are mainly characterized by materialized production, manufacturing and operation. And often have huge physical assets, huge staff and complex organization and management processes. The emergence of informatization and digitization has improved the management efficiency, production efficiency and operation efficiency of traditional industries. At present, according to the division of the primary industry, secondary industry and tertiary industry. The digitalization degree of the service industry is relatively high, followed by the digitalization degree of the industrial field. And the digitalization degree of the agricultural field is relatively low, which is still in the initial stage. Traditional industry digitization should first focus on equipment data collection, enterprise management information construction. And then through the application of big data, artificial intelligence. And other advanced technologies, gradually promote the jump in enterprise production, operation and management.cxounion.cn

Ii. The essence and goal of enterprise digital development

Enterprise digital transformation is not only a technological transformation. But also an all-round innovative transformation of enterprise business, organization, process, product and business model driven by digital technology and business. The realization of enterprise comprehensive digitization and enterprise management informatization are the two bases of enterprise digital transformation. On this basis, the realization of comprehensive online connection and business data is the premise of enterprise digital transformation. Driven by data, the core of digital transformation is to realize business transformation, data commercialization, create new business forms and models, and finally realize intelligence.

In short, the essence of enterprise digital development is to build a new generation of platform-based IT infrastructure and a trusted security architecture on the basis of enterprise comprehensive informatization, realize intelligent closed-loop driven by data, promote the formation of new businesses, new business forms and new models, optimize the efficiency of resource allocation, improve customer satisfaction externally and improve efficiency and benefit internally. Construct enterprise new competitive advantage, realize value creation.

Smart enterprise is the goal of enterprise digital development. Through “unified management of all data, operation of all business on the cloud, online interconnection of all links. Coverage of space-time communication, trusted interaction of the whole process, and comprehensive data application”, the enterprise can realize smooth flow of business flow, information flow and capital flow, stable and efficient operation, and achieve excellent and outstanding performance. Intelligent enterprises have the characteristics of “four modernizations”, that is, networking, connectivity, intelligence and data decision-making. In addition, smart enterprises also have the ability of self-learning, self-innovation, self-transformation and self-evolution.cxounion.cn

“3-3-4” development framework of enterprise digitalization

The “3-3-4” development framework of enterprise digitalization means relying on three factors to drive, implementing three core tasks, strengthening four strategic guarantees, striving to build smart enterprises, shaping core advantages of enterprises in future market competition, and creating a new ecology of symbiosis, co-creation and win-win.

Enterprise digital development three core tasks

Infrastructure transformation: Enterprise digital transformation cannot be separated from the reconstruction, switching and migration of digital infrastructure. Digital technologies represented by the Internet of Things, cloud computing, edge computing, artificial intelligence, mobile, digital twinning, etc., in the process of continuous integration, superposition and iterative upgrading with traditional information infrastructure, promote the gradual transformation of infrastructure to IOT, cloud, middle platform, and mobile. It provides a technical base with high economy, high availability and high reliability for digital development.

In the process of infrastructure transformation, on the one hand, traditional physical infrastructure should be upgraded, advanced information and communication technology, control technology and production technology should be deeply integrated and applied, and enterprise physical infrastructure and digital infrastructure should be deeply integrated to help build a safe and efficient production system. On the other hand, it is necessary to build new digital infrastructure. In view of the problems of insufficient and unbalanced digitalization and informatization in the past, it is necessary to accelerate the evolution of infrastructure and terminal equipment to the cloud, edge and end, focus on the fields of enterprise middle platform, Internet of things perception and cloud network integration, accelerate the realization of high digitalization and comprehensive digitalization, and improve the enterprise comprehensive perception and ubiquitous connectivity. Support rapid business innovation.

Business application transformation: Based on the principle of “multi-scenario, micro-application”, optimize the efficient collaborative management ability of enterprise core resources, build complete business applications such as enterprise management, production operation and customer service, realize online data application, online feedback, agile response and fast iteration, and comprehensively improve the level of data sharing, business interaction and decision-making intelligence.

So what is the rationale for upgrading traditional businesses? cxounion.cn

First, it focuses on customers and solves problems that customers care about, such as business model design, business innovation, efficiency improvement, convenient use, etc. Second, business is the center, technology in the final analysis should serve for business, to achieve business value as the premise. It can be seen that new digital products and services and traditional digital products are fundamentally different.

Business model transformation: Through data flow, the industrial chain, value chain, capital chain, technology chain and innovation chain are connected, the upstream and downstream of the production end and the consumption end are linked, the internal cycle of enterprises is promoted to the internal and external double cycle transformation, the new business operation mode based on new digital business, new products and new services is created, and the new growth drivers and competitive advantages of enterprises are fostered.

First of all, use the Internet thinking to innovate the enterprise service model, create new digital services; Second, based on the digital platform to upgrade the traditional business, create new digital business; Finally, the use of digital technology to iteratively update the enterprise product catalog, create new digital products, so as to achieve the transformation of business model.

In this process, it will realize the reconstruction of customer experience process, the reconstruction of product and service innovation process, and the reconstruction of enterprise manufacturing. IDC research data shows that in 2020, 50% of the Global 2000 companies depend on their ability to create digitally enhanced products, services and experiences for the majority of their business, as do 50% of the China 1000 companies. Therefore, the transformation of business model has become one of the effective means for enterprises to improve competitiveness.

Three elements of enterprise digital development

Data resource governance: To achieve comprehensiveness, timeliness, accuracy and correctness of data, make the volume of data larger, richer description and finer granularity, only in this way, data can really play its value and provide the basis for the transformation of business model. In order to achieve this goal, it is necessary to strengthen the management and governance of data resources, and give full play to the core driving role of data production factors for enterprise digital development.

Digital technology integration and innovation: clarify the development of digital technology, focus on strategic, basic and forward-looking technology research and development, strengthen the integration and application of digital technology, strengthen the innovation and application of big data, promote enterprise digital technology self-reliance, from the point to the surface of the technology enabling value.

Digital ecological cooperation and win-win: build a development model of “platform + data + ecology”, cultivate strategic emerging industries, expand new business transformation, expand new digital products, and expand new platform services, promote the extensive connection of the upstream and downstream related parties of the enterprise industry chain, aggregate resources and cross-empower, promote cross-border integration and innovation, and cultivate ecological culture.

Enterprise digital development four guaranteescxounion.cn

Mechanism innovation. comprehensively optimize the plan and budget management mode, build a high-quality development performance evaluation system. Explore the establishment of a diversified incentive mechanism to enhance the internal vitality of enterprises;

Security operation: realize all-weather, all-scene, all-link digital network security monitoring and warning and linkage response, strengthen data compliance management and privacy protection;

Organizational change. Strengthen the leadership, organization and coordination of digital development, optimize the management model. Business process and organizational structure, and strengthen the collaboration between business and technology;

Strong enterprise with talents. Establish a career growth system of parallel, interworking and diversified development. Explore a combination of independent cultivation and flexible recruitment, and improve employees’ digital thinking and ability.

Fourth, enterprise digital construction strategy

Enterprise digital transformation has no fixed form and unchanging implementation path, which requires one enterprise and one strategy. Repeated iteration and exploration. For enterprises at different levels of development, different development modes should be adopted in light of actual conditions, rather than “step by step” or “one-size-fits-all”.

Enterprises and industries with a weak information foundation, such as agriculture and manufacturing. It should focus on digital construction, and promote the network and intelligent construction in an orderly way. For enterprises and industries with a certain information foundation. Such as some service industries and small and micro enterprises, digital and networked construction should be comprehensively promoted. With priority given to making breakthroughs in intelligent construction. For enterprises and institutions with good information development foundatio. We should vigorously promote the construction of intelligence on the basis of comprehensive digitization and networking.

State Grid digitization process

State Grid Corporation takes digitization as an important starting point of power grid transformation and upgrading and enterprise innovation and development. Since the 11th Five-Year Plan, through three five-year development. It has solved the problems of business data acquisition from scratch, information from decentralized to centralized, business offline to online, etc. It has built a leading enterprise-level information system for central enterprises and basically realized online core business. New businesses, new forms and new models of energy and digital integration are thriving.

In the new development stage of the “14th Five-Year Plan”, State Grid proposed a new idea of digital promotion of “three integration”, “three modernization” and “three main lines”. “Three integration”, that is, into the power grid business, into the production line, into the industrial ecology; “Three”, namely the framework of Taiwan, data value, business intelligence; “Three main lines”, namely energy and electricity digitization, operation service digitization, energy digital industrialization.

本文由CXO UNION-CXO联盟（cxounion.cn）转载而成，来源于首席数字官；编辑/翻译：CXO UNIONCXO联盟小C。

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