【CHO观点】腾讯人力资源总监汪莹：挑战与机遇并存

今年国际妇女节期间，我们将推出“Women Who Lead”专题文章。来自全球各地的腾讯女性员工代表将与读者分享她们在腾讯的成长故事和心路历程。

对于汪莹而言，就职腾讯的三年里，公司在美国的快速发展和疫情带来的远程工作为她带来了前所未有的挑战。

汪莹于2019年加入腾讯，此后她的工作和个人生活都驶入了高速车道。随着腾讯在全球范围内加紧步伐广纳贤才，她需要不断重新思考和调整她的工作策略，从招聘到更有效地提高员工的生产力，都要克服远程工作的困难稳步推进。

2022年国际妇女节之际，我们采访了汪莹。她目前担任腾讯美洲地区人力资源和运营组总监以及腾讯互娱国际游戏人力资源负责人。在采访中，她回顾了自己在腾讯的旅程，还分享了对科技行业从业者的建议。CXO UNION-CXO联盟（cxounion.cn）

以下是脱水版访谈要点。

Q: 请简单介绍你的职业生涯，你为何选择在腾讯工作？

A: 加入腾讯前，我曾在谷歌中国、新加坡和美国的多个岗位上工作了近12年，那段经历对于我的职业发展来说非常重要。三年前，腾讯正准备建立其海外人力资源团队，我决定加入腾讯。入职后，我回到美国带领公司当地的人力资源和运营团队，最近我开始同时负责腾讯互娱国际游戏的人力资源工作。CXO UNION-CXO联盟（cxounion.cn）

我不太喜欢把自己限制于某个行业或领域。相比起简单地执行指令，我们更应主动构思和发起新项目。在腾讯，你有机会为公司建立更完善的管理体系。

Q: 你认为腾讯的文化是怎样的？

A: 我非常喜欢腾讯的文化，我们会专注于把事情做得尽善尽美，工作以结果为导向，同时大家也会保持谦逊。和公司保持一致的价值观是非常重要的，我喜欢我们的工作方式，公司里的所有人都可以提出反馈和改进的建议。CXO UNION-CXO联盟（cxounion.cn）

Q: 你是腾讯美国DEI Council（多元平等包容委员会）的创始人之一，这个项目是如何发起的？

A: 我们想为每位员工创造一个能长足发展的工作环境。这个想法萌生于我在不同国家的工作经历。我的目标是打造多元化、平等和包容的办公环境，使每个人都能舒适工作。

我以前的工作经验包括为领导和管理层进行DEI相关的培训，指导他们如何管理和构建多元化团队，以及处理偏见。CXO UNION-CXO联盟（cxounion.cn）

随着我们的产品和服务在海外稳步增长，我们意识到平等与包容的重要性。我们高度重视这个议题，并经常在美国內部会议上讨论相关事宜，以确保这部分工作有显著的进展。

Q: 在腾讯的经历有改变你的工作模式和舒压方式吗？

A: 在腾讯的经历使我拥有了长线的战略考量，从整体上思考如何为我的团队创建一个更清晰的目标。在这里，我需要管理拥有不同职能和才能的员工。这有助于我提高对不同角色的理解，成为一个更好的领导者。CXO UNION-CXO联盟（cxounion.cn）

现在的我也变得更善于处理压力。工作让我明白，唯一不变的是变化本身。我希望让事情保持简单并只做正确的事情，这有助于我缓解压力。

Q: 你今年对工作和生活分别有什么目标？

A: 我们将继续提升公司的国际影响力，把多元文化带入团队。我们最近招聘了来自土耳其、巴西和墨西哥的员工，希望能够与更多来自不同文化背景的人一起工作。

就个人而言，我希望能与我的家人进行更多户外活动。我喜欢极限运动、攀岩和潜水，我也很想尝试跳伞。无论是工作还是生活，你都可以大胆冒险。CXO UNION-CXO联盟（cxounion.cn）

翻译：

We will be launching a feature article “Women Who Lead.” Tencent female employee representatives from all over the world will share their stories of growing up and their journey at Tencent with readers.

For Wang Ying, Tencent’s three years at the company, the company’s rapid development in the United States and the outbreak of remote work brought unprecedented challenges for her.CXO UNION-CXO联盟（cxounion.cn）

Wang joined Tencent in 2019, and since then her work and personal life have moved into the high-speed lane. As Tencent gears up to recruit talent globally, she needs to constantly rethink and adjust her work strategy, from recruiting to improving employee productivity more effectively, to steadily advance through the difficulties of remote working.

We spoke to Wang Ying on the occasion of International Women’s Day 2022. She is currently the Director of Human Resources and Operations Group at Tencent Americas and the Head of Human Resources at Tencent Entertainment International Games. In the interview, she reflected on her journey at Tencent and shared advice for those working in the tech industry.

Here are highlights from the dehydrated interview.CXO UNION-CXO联盟（cxounion.cn）

Q: Please briefly describe your career and why did you choose to work at Tencent?

A: Before joining Tencent, I worked at Google China, Singapore and the United States for nearly 12 years in various positions, which was very important for my career development. Three years ago, Tencent was preparing to build its overseas HR team, and I decided to join Tencent. After joining the company, I returned to the United States to lead the company’s local HR and operations teams, and I recently became responsible for the human resources work of Tencent Interactive Games.

I don’t really like to limit myself to one industry or field. Instead of simply following instructions, we should take the initiative to conceive and initiate new projects. In Tencent, you have the opportunity to build a better management system for the company.

Q: What do you think of Tencent’s culture?

A: I really like the culture at Tencent, where we focus on doing things well, work is results-oriented, and people are humble. It is very important to align our values with the company, and I like the way we work, where everyone in the company can give feedback and suggestions for improvement.CXO UNION-CXO联盟（cxounion.cn）

Q: You are one of the founders of Tencent’s US DEI Council. How did this project come about?

A: We want to create a working environment where every employee can thrive. The idea grew out of my experience working in different countries. My goal is to create a diverse, equal and inclusive workplace where everyone can work comfortably.

My previous work experience includes training leaders and management on DEI, coaching them on how to manage and build diverse teams, and dealing with bias.

As our products and services grow steadily overseas, we recognize the importance of equality and inclusion. We take this issue very seriously and regularly discuss it in our internal meetings in the United States to ensure significant progress in this part of our work.CXO UNION-CXO联盟（cxounion.cn）

Q: Did your experience at Tencent change your work model and stress management?

A: My experience at Tencent has enabled me to take a long-term strategic view and think holistically about how to create a clearer goal for my team. Here, I need to manage employees with different functions and talents. This has helped me improve my understanding of different roles and become a better leader.

I’ve also become better at handling stress. Work has taught me that the only constant is change itself. I hope to keep things simple and only do the right things, which helps me to relieve stress.CXO UNION-CXO联盟（cxounion.cn）

Q: What are your goals for work and life this year?

A: We will continue to enhance the company’s international presence and bring diverse cultures into the team. We have recently recruited people from Turkey, Brazil and Mexico to work with more people from different cultures.

Personally, I would love to be able to do more outdoor activities with my family. I like extreme sports, rock climbing and diving, and I would love to try skydiving. You can take risks at work and at home.CXO UNION-CXO联盟（cxounion.cn）

本文由CXO UNION-CXO联盟（cxounion.cn）转载而成，来源于Tencent腾讯；编辑/翻译：CXO UNIONCXO联盟小宁檬。

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